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in Enola, PA
Salesfloor Supervisor - Softlines (Kmart 9123 Enola PA)
•30 days ago
Hours | Full-time |
---|---|
Location | Enola, PA Enola, Pennsylvania |
About this job
To serve, delight and engage our members while they shop their way. Supervises salesfloor associates, specifically in the softlines areas. Ensures store team delivers a WOW customer experience. Oversees the store recovery process in assigned area.
JOB DUTIES/RESPONSIBILITIES:
• Makes eye contact, smiles and greets all members that come within 10 feet. Demonstrates take the member to the merchandise policy showing pride in our brand
• Assist in handling and solving member needs, issues or complaints
• Provides direction, guidance and training to all associates in selling skills, customer service standards, product knowledge and front end operations to maximize sales, service and profitability
• Executes all Softlines related communications on a daily basis
• Maintains a clean and safe working and shopping environment
• Owns recovery process of the soflines area and inspects salesfloor for proper maintenance daily
• Responsible for opening and closing the store
• Understands apparel standards in regards to rack and wall merchandising, colors, styles and signing
• Ability to quickly troubleshoot all system issues with real time resolutions following all current operating polices
• Is a student of the game in Integrated Retail with regards to systems, technology and digital devices, and can train others on the use of these tools
• Performs other duties as assigned
REQUIRED SKILLS:
• Strong reading, writing, verbal, and arithmetic skills
• Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs
• Ability to understand and follow verbal and written instructions
• Repetitive bending, lifting, stretching and reaching
• Show Pride
• Ability to be cross trained
PREFERRED SKILLS:
• Proficient in store systems and Integrated Retail
JOB REQUIREMENTS:
• High school diploma or equivalent
• 1-2 years of related experience
• 18 years of age or older
EEO EMPLOYER
JOB DUTIES/RESPONSIBILITIES:
• Makes eye contact, smiles and greets all members that come within 10 feet. Demonstrates take the member to the merchandise policy showing pride in our brand
• Assist in handling and solving member needs, issues or complaints
• Provides direction, guidance and training to all associates in selling skills, customer service standards, product knowledge and front end operations to maximize sales, service and profitability
• Executes all Softlines related communications on a daily basis
• Maintains a clean and safe working and shopping environment
• Owns recovery process of the soflines area and inspects salesfloor for proper maintenance daily
• Responsible for opening and closing the store
• Understands apparel standards in regards to rack and wall merchandising, colors, styles and signing
• Ability to quickly troubleshoot all system issues with real time resolutions following all current operating polices
• Is a student of the game in Integrated Retail with regards to systems, technology and digital devices, and can train others on the use of these tools
• Performs other duties as assigned
REQUIRED SKILLS:
• Strong reading, writing, verbal, and arithmetic skills
• Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs
• Ability to understand and follow verbal and written instructions
• Repetitive bending, lifting, stretching and reaching
• Show Pride
• Ability to be cross trained
PREFERRED SKILLS:
• Proficient in store systems and Integrated Retail
JOB REQUIREMENTS:
• High school diploma or equivalent
• 1-2 years of related experience
• 18 years of age or older
EEO EMPLOYER