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Front Desk Agent
| Hours | Full-time, Part-time |
|---|---|
| Location | 2311 Shadeland Ave Indianapolis, Indiana |
About this job
Property Description
Welcome to the Baymont Inn & Suites Indianapolis East. Located outside of downtown Indianapolis, this hotel is a 20-minute drive to the Indiana Convention Center. The hotel features an indoor pool, continental breakfast and spacious guest rooms. The Indiana State Fairgrounds are a 15-mintue drive from the Baymont Inn & Suites Indianapolis-East. Shadeland Plaza Shopping Center is a 10-minute drive from the hotel and the Indianapolis Motor Speedway is 30 minutes away.
Job Description
The Baymont Inn & Suites Indianapolis East has an opening for a Front Desk Agent. The Guest Service Agent is responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Guest Service Agent's responsibilities are: checking-in and checking-out procedures, providing assistance to guests by answering questions and offering recommendations. Meeting and exceeding guests expectations by problem solving any unexpected travel changes. The Guest Service Agents are a liaison between the guest and the hotel.
Requirements:
Prior experience in a hotel guest service or front desk position. Upbeat personality, strong customer services skills, team player mentality.