Sales Training Manager

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here.  We are DISH.

• Bachelor’s degree from four-year college or university; and five years related experience including four years of supervisory/management experience and/or people development training; or equivalent combination of education and experience.
• Knowledge base in advanced training methodologies, adult learning theory, and evaluation processes preferred.
• Ability to effectively respond to and interact with all levels of organizational staff.
• Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills.
• Flexible, innovative and the ability to manage staff, responsibilities and priorities in a fast paced, growth-oriented and time-critical environment.
• Ability to travel as needed and possession of a valid personal credit card for reimbursement purposes is necessary.

The Training Manager is responsible for training, quality, and leadership development programs for the National Sales Center located in Tulsa.  This person will make strategic decisions regarding the best methods and practices to ensure the region meets or exceeds sales and customer service by producing properly trained employees.  In addition, the Training Manager is accountable for the leadership development of his/her staff and the management teams.

Responsibilities include:

• Conducts needs analysis studies and confers with business partners to determine training needs.
• Works closely with regional management to coordinate and determine the most effective strategy for all training and leadership development needs.
• Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.
• Organizes and develops training programs, reference libraries, testing and evaluation procedures, multimedia visual aids, and other educational materials.
• Accountable for collecting and reviewing all reports and subsequently making training recommendations.
• Maintains records and prepares reports to evaluate performance of direct reports and monitor progress of trainees. Provides immediate feedback during these evaluations.