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in Suitland, MD
Customer Service Fruit Consultant - Part-time
•30 days ago
Hours | Part-time |
---|---|
Location | Andrews Manor Shopping Center Suitland, Maryland |
About this job
The Fruit Expert ensures Edible Arrangements service standards are met and surpassed by providing Guests with prompt, quality product selection, purchase, and preparation.
Summary of Key Responsibilities:
- Demonstrates a strong understanding of product knowledge and quality standards.
- Develops enthusiastically satisfied Guests all of the time
- Welcomes and connects with every Guest to provide excellent Guest Service
- Discover Guest needs and appropriately suggests product with every Guest to enhance service and meet sales goals
- Assists Guests in the selection and purchase of Edible Arrangements and other products offered by Edible Arrangements
- Uses effective sales approaches and displays strong knowledge of product line
- Effectively converts Guest inquiries into sales
- Builds long-term relationships and builds the trust and loyalty of Guests
- Responds to Guest needs
- Maintains Guest Service area and equipment in a clean and appealing manner
- Demonstrates “just say yes” behavior when taking care of Guest needs
- Manages difficult Guest situations in a calm and professional manner
- Maintains Quality Store Operations
- As needed, prepares a variety of fruit arrangements, dipped fruit and ETG products to Edible Arrangements standards
- Follows store policies and procedures for operational flow at each station
- Performs cleaning tasks in accordance with the cleaning standards and works as a store team player
- Presents oneself professionally and demonstrates clear communication by using Fruit Expert skills with all Guests and co-worker interactions
- Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
- Follows cash handling and register policies
- Follows inventory stocking and recording guidelines
- Takes responsibility to learn all aspects of the Fruit Expert position
- Learns and demonstrates creating the Edible Arrangements Experience
- Learns and performs duties of Guest Service, production, and/or delivery driver as needed
- Learns and demonstrates all performance standards by completing In Store Training Experience and utilizes computer based training on ongoing basis.
Qualifications and Skills Required:
- High School Diploma or equivalent preferred
- Previous experience working in Guest Service or food service establishment preferred
- Excellent Guest Service and communication skills
- Demonstrated ability to sell and up-sell products
- Good math and money handling skills
- Ability to lift, carry and/or push objects weighing up to 50 lbs.
- Positive attitude
- Enjoys working within a team
- Enjoys working in a fast-paced environment
- Drive and determination
- Desire for personal and professional growth
- Valid State Driver’s License and a clean driving record
- Computer skills including Microsoft software and register skills
- Ability to stand, bend, reach and scoop through-out assigned shift