Assoc Analyst, Reporting & Analytics

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit This position is responsible for acting as a conduit between Operations, Sales, and support teams to ensure front line satisfaction. They also develop, standardize, and audit report processes to ensure accuracy and efficiencies. The Analysts will effectively manage the workload of recurring and ad-hoc reports. The Analysts will mostly work independently, however, with clear communication amongst the team as well as Dedicated Cares companies POC's

• 1+ years' experience with data mining and/or reporting
• Demonstrated technical and analytical skills
• Strong organizational, problem solving, and analysis skills
• Ability to communicate professionally in correspondence via e-mail and face to face
• Strong knowledge of Excel, Word, Outlook Strong time management, decision-making, and prioritization skills

• Well versed in Technical Writing
• Operating knowledge of T-Mobile tools (Kana, ART, iHLR, T-Star, Samson, Sharepoint and T-Community).

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

• Gather simple to moderately complex data inputs from multiple sources. Run routine data queries from reporting tools, ensuring integrity of data and reporting
• Partner with customers & stakeholders on the development and production of a wide range of standard reports. Ensure delivery meets agreed upon requirements
• Assist with analysis, design, & testing of various enhancements & changes to reports or information portals
• Support Sr level analysts with reporting, analysis, and ad hoc reporting as needed
• Facilitate instruction of new templates, spreadsheet or reporting process to the Dedicated Care Department

We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.