PSU Logistical Operations Supervisor- Dallas, TX - Full-time / Part-time

Under the general guidance of the Regional PSU Manager directs, supervises and coordinates PSU LSA / PSR staff performance, activities and functions to provide high quality patient care.
 
Primary Responsibilities:


Responsible for coordinating and overseeing the daily activities of the LSA / PSR staff

Responsible and accountable for determining the LSA / PSR staff preparing work schedules, and rearranging work schedules of the LSA / PSR staff to compensate for work load and personnel shortages

Assists with personnel hiring, evaluating job performance, terminating, and counseling

Responsible for coordinating and ensuring that the staff receives proper orientation, continuing education classes and any additional appropriate training

Assist the Regional PSU Manager in monitoring expenses and payroll for staff

Responsible for monitoring production of work for the LSA / PSR staff

Maintains and strengthens the relationships with the PSU team and collaborates with Market PBM’s, Contracted Provider and Market Quality team

Serves as the representative / liaison for the PSU team in the absence of the Regional PSU Manager

Monitors Logistical paperwork coming into PSU and gives weekly updates to corporate on stats for paperwork turned into PSU

Creates and Monitors Accuracy Corporate Reports

Runs Team Huddles

Responsible for oversight and updates to PSU Policies, Procedures, and Processes

Performs other related duties as assigned

Required Qualifications:


High school diploma or GED equivalent

1+ years of healthcare experience with increasing responsibility

At least 2 years Supervisory or Lead experience within an office setting

1 year of clinic operations or healthcare experience

Working knowledge of Microsoft Office applications, including Excel

Computer literacy

Knowledge of organization policies and procedures and ability to apply principles to solve everyday problems in a variety of situations

Knowledge of fiscal management and human resource management techniques

Knowledge of office management techniques and practices

Skill in gathering, analyzing, and evaluating data

Skill in written and verbal communication

Ability to exercise initiative, problem solving, decision-making

Ability to establish priorities and coordinate work activities

Good communication and customer service skills 
Preferred Qualifications:


2+ years of related experience in a clinic setting 
Careers with WellMed. Our focus is simple. We’re innovators in preventative health care, striving to change the face of health care for seniors. We’re impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We’ve joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Supervisor, clinical supervisor, medical supervisor, department supervisor, management, clinical manager, Dallas, TX, Texas