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in Franklin, MA
Dispatcher
Hours | Full-time, Part-time |
---|---|
Location | Franklin, MA Franklin, Massachusetts |
About this job
Top 3-5 Must Haves:
1. Customer Service Experience: must be able to work with customers in a fast paced phone environment
2. Inbound calls - call center experience preferred
3. Computer skills- will be working in outlook and internal computer software
Job Description:
-Works with customers, account management, and operations to manage installation and delivery service.
-Communicate with drivers and installers to ensure timely delivery to clients.
-Communicate with schedulers and warehouse personnel to verify accurate staging, delivery and removal of freight.
-Responsible for sorting and preparing all delivery paperwork.
-Ability to operate routing software to effectively manage drivers
-Works with and assists drivers and customer to problem solve and provide excellent customer service.
-Responsible for communicating canceled or rescheduled deliveries to end customer and client
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.