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Shift Manager - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 12996 Alpharetta Hwy Milton, Georgia |
About this job
CORE RESPONSIBILITIES:
Serving Customers: Maintains Speed of Service (SOS) goals, Resolves guest complaints quickly, while maintaining positive guest relations. Makes sound business decisions quickly, always keeping customers in mind. Maintains a friendly and courteous work environment. Ensures that employees are clean and neat in appearance. Ensures that food quality products are delivered to guests.
Managing the Business: Ensures products are prepared correctly and according to Del Taco’s standards. Manages labor, by shift, within acceptable variances and according to labor laws. Manages food costs within acceptable variances. Coordinates opening and closing activities in a timely and safe manner. Oversees proper product preparation, rotation, portioning, cooking and holding times. Assists in executing marketing programs including correct placement and maintenance of POP, suggestive selling, and consumer education. Maintains restaurant sanitation and cleanliness standards and is certified in the food safety program. Maintains crew productivity by proper deployment throughout the shift. Sees that crew members are properly trained. Responds quickly and appropriately to resolve safety and security issues. Sees that equipment is clean and working correctly, and responds quickly and appropriately when equipment is in need of repair.
Leading People: Acts as a role model by following appearance and procedural standards at all times. Participates in restaurant goal setting and is committed to achieving team goals. Encourages other team members to maintain performance standards. Provides constructive feedback to the restaurant team. Collaborates with team members to solve problems and make decisions. Resolves conflicts and improves team member performance issues in a constructive manner.
Serving Customers: Maintains Speed of Service (SOS) goals, Resolves guest complaints quickly, while maintaining positive guest relations. Makes sound business decisions quickly, always keeping customers in mind. Maintains a friendly and courteous work environment. Ensures that employees are clean and neat in appearance. Ensures that food quality products are delivered to guests.
Managing the Business: Ensures products are prepared correctly and according to Del Taco’s standards. Manages labor, by shift, within acceptable variances and according to labor laws. Manages food costs within acceptable variances. Coordinates opening and closing activities in a timely and safe manner. Oversees proper product preparation, rotation, portioning, cooking and holding times. Assists in executing marketing programs including correct placement and maintenance of POP, suggestive selling, and consumer education. Maintains restaurant sanitation and cleanliness standards and is certified in the food safety program. Maintains crew productivity by proper deployment throughout the shift. Sees that crew members are properly trained. Responds quickly and appropriately to resolve safety and security issues. Sees that equipment is clean and working correctly, and responds quickly and appropriately when equipment is in need of repair.
Leading People: Acts as a role model by following appearance and procedural standards at all times. Participates in restaurant goal setting and is committed to achieving team goals. Encourages other team members to maintain performance standards. Provides constructive feedback to the restaurant team. Collaborates with team members to solve problems and make decisions. Resolves conflicts and improves team member performance issues in a constructive manner.
Requirements
Job Requirements
JOB QUALIFICATIONS: High School Degree or GED preferred, one to two years of supervisory experience within the food service industry, including Profit & Loss responsibility, Ability to calculate/analyze data, Strong customer service skills required, Basic business math and accounting skills, and Personal Computer operations preferred.
JOB QUALIFICATIONS: High School Degree or GED preferred, one to two years of supervisory experience within the food service industry, including Profit & Loss responsibility, Ability to calculate/analyze data, Strong customer service skills required, Basic business math and accounting skills, and Personal Computer operations preferred.
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