Convenience Store Manager

Statement of the Job
A Store Manager manages a convenience store according to company policies and procedures to ensure maximum sales and profitability.  He/She supervises personnel within the store.  A store manager is an exempt employee.  Check with your supervisor if you have a question about the meaning of the word ‘exempt’ as used in this context.

Primary Responsibilities

• Have responsibility for the successful operation of the company store.
• Be able to perform all duties and responsibilities expected of any store associate and all other duties assigned or requested.
• Be responsible for meeting or exceeding store guidelines.  This includes car wash sales (if you have a car wash), inventory, cash shortages, and budgeted hours.
• Develop and maintain a time schedule to adequately cover staffing needs to ensure maximum customer satisfaction and store cleanliness, while remaining within budget guidelines.
• Perform all administrative duties in an accurate, complete, and timely manner; including all required reports.
• Follow all corporate cash procedures, and strictly enforce corporate cash policies in the store.
• Manager customer relations in an efficient and courteous manner and provide for maximum customer satisfaction.
• Be responsible for overall store maintenance and immediately inform the general manager of all major equipment problems.
• Be responsible for enforcement of all company policies and procedures within the store.
• Be responsible for adhering to all local, state, and federal laws on aspects of store operations.
• Be responsible for store safety.
• Make sure that the store is properly stocked with product at all times, and there are adequate store supplies.
• Monitor facility gasoline inventories and properly report discrepancies.
• Interview, select, and hire store personnel using company-approved approaches and provide new employee training.
• Periodically conduct performance evaluations of employees.
• As necessary, counsel and/or discipline store associates, keeping in mind company policies and procedures.
• Terminate store associates as necessary, in conformance with company policies and procedures.
• Attend all manager meetings and required training sessions, and conduct regular employee meetings.  Openly communicate with management on important issues.

Minimum Requirements

• High School education or equivalent.
• Basic Computer Skills

Special Skills

• Positive personality and customer-service oriented.
• Can work effectively with other employees and has good verbal and written communication skills.
• Can deal with pressure and work quickly and pay attention to details.
• Has a strong desire to succeed.