Cocktail/Server

ABOUT USE AND THE JOB:

We’re Old Chicago Michigan and we’ve been serving great food and craft beer since 1976.  We provide and fun and energetic place to work along with supplied uniforms, opportunity to earn and advance, shift meal and food discounts along with a comprehensive training program, annual reviews and merit increases and fun incentives.

PURPOSE:  Serves food and drinks to customers in bar area and/or dining room.

ESSENTIAL DUTIES:

• Work in a team environment and communicate with other employees and guests.
• Greet customers, serves food and beverage in a courteous and timely manner, creates new business and avoids customer complaints.
• Responsible alcohol service adhering to state & local regulations.
• Provide great salesmanship thru menu presentation and suggestive selling.
• Serve number of tables as determined by management.
• Write or punch in orders correctly & in timely fashion to bar and kitchen staff.
• Use a computer for settling guest checks, to-go orders and timekeeping purposes.
• Perform correct money transactions.

OTHER DUTIES:

• Clear tables of dishes, linens, china, silverware and glassware.
• Complete Roll-ups.
• Prep desserts and salads as assigned by management.
• Other functions assigned by management (i.e. take out linen, trash, stocking, checking restrooms, bus tubs, refill ice, wash glassware, assist other FOH & HOH staff members, etc.).

ESSENTIAL PHYSICAL REQUIREMENTS:

100 %   Walk and stand.

75%     Reach, bend, stoop, lift and wipe.

50%     Carry service tray weighing up to 40 pounds from kitchen or bar to dining room or                         drinking area up to and often exceeding 20 times per shift.

50%     Operate cash register and/or POS/TMX system and makes correct change.

ESSENTIAL TRAINING REQUIREMENTS:  Successful completion of hourly position validations, including reading training materials and watching videos.  Responsible alcohol certification within 60 days of employment.

QUALIFICATIONS:  Must be 18 years old to serve alcohol or as state regulations dictate.

Employees are held accountable for all duties of this job.

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.