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Staffing Coordinator - Owensboro, KY - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 740 - 42303 Owensboro, Kentucky |
About this job
Home Instead Senior Care, the nation's leading in-home care provider to the elderly, is seeking a full-time Staff Coordinator, Tuesday thru Saturday, for the Owensboro office location.
The Staff Coordinator is expected to perform a variety of duties in the
coordination of scheduling service for clients. The Staff Coordinator is
expected to assist and support other staff members in order to provide the
highest quality service to clients.
Primary
• Answer each incoming call in a friendly, professional and
knowledgeable manner
• Field new client inquires over the phone in a knowledgeable
manner, enter information into ClearCare and print out service
call form
• Coordinate CAREGiver schedules on a daily basis
• Monitor, mediate, and log both client and CAREGiver
activity, and follow up on CAREGiver assignments and
client service
• Coordinate and maintain daily/weekly/monthly client schedules in ClearCare
• Enter and maintain accurate client and CAREGiver records
in ClearCare
• Process and mail initial service inquiry letter/brochure
Secondary
• Field employment inquires from prospective CAREGivers
and arrange for application process as needed
• Coordinate and maintain a complete Client Service Schedule
• Participate in trimester CAREGiver meetings
* Cover on-call responsibilities on a rotating basis
Requirements:
Excellent interpersonal skills
Professional and courteous communication skills
Ability to multi-task in fast-paced environment
Strong time management skills
Work well within team structure
Rate of pay: $10 - $14 per hour
The Staff Coordinator is expected to perform a variety of duties in the
coordination of scheduling service for clients. The Staff Coordinator is
expected to assist and support other staff members in order to provide the
highest quality service to clients.
Primary
• Answer each incoming call in a friendly, professional and
knowledgeable manner
• Field new client inquires over the phone in a knowledgeable
manner, enter information into ClearCare and print out service
call form
• Coordinate CAREGiver schedules on a daily basis
• Monitor, mediate, and log both client and CAREGiver
activity, and follow up on CAREGiver assignments and
client service
• Coordinate and maintain daily/weekly/monthly client schedules in ClearCare
• Enter and maintain accurate client and CAREGiver records
in ClearCare
• Process and mail initial service inquiry letter/brochure
Secondary
• Field employment inquires from prospective CAREGivers
and arrange for application process as needed
• Coordinate and maintain a complete Client Service Schedule
• Participate in trimester CAREGiver meetings
* Cover on-call responsibilities on a rotating basis
Requirements:
Excellent interpersonal skills
Professional and courteous communication skills
Ability to multi-task in fast-paced environment
Strong time management skills
Work well within team structure
Rate of pay: $10 - $14 per hour
Each Home Instead franchise is independently owned and operated.