Spectrum Direct Sales Manager - Full-time

Client Reference Code: 195534
JOB SUMMARY
Manage the daily operation of the Direct Sales department to meet and exceed budgeted sales goals.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Responsible for meeting and exceeding budgeted sales goals and yield targets
• Supervise all Direct Sales staff and service partner personnel. Direct reports may include Supervisors - Direct Sales, Direct Sales Representatives. May also manage other Sales resources as assigned (i.e. MDU Relationship Executives).
• Monitor the payroll process and ensure that all commissions are calculated properly
• Recruit, interview, hire, train and guide Direct Sales staff and service partners.
• Support of Direct Sales team will consist of approximately 80% office work and 20% field work
• Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
• Communicate and manage leads while monitoring territory assignments for all direct sales personnel Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
• Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to manage and motivate others
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Knowledge of company products and services preferred

EDUCATION

• Bachelor's degree in business or marketing, or equivalent experience required
• Related Work Experience
• Sales experience, 2 + years
• Sales management experience, 2 + years
• Telecommunications and cable industry experience preferred
• Certifications and/or Licenses
• Valid driver's license, satisfactory driving record within Company required standards and auto insurance

WORKING CONDITIONS

• Office environment, with occasional field support
• Travel as required

Job Code : TWCSDT530 Mgr, Direct Sales Exempt

195534BR