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in Alpharetta, GA

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Hours Full-time, Part-time
Location Alpharetta, GA
Alpharetta, Georgia

About this job

Hiring Recent College Graduates

Excellent Career Opportunity and Promotion Available!

Nationally recognized auto finance company in the Alpharetta area is currently recruiting for solid candidates with a Bachelor’s Degree and previous customer service experience! Seeking candidates with a Bachelor’s Degree!

Pay is $30,000/year + benefits!

Job Duties
• Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-45 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)
• Identify root cause of customer delinquency and generate effective solutions for customers
• Conduct minimal skip tracing necessary to prepare account for next level of collections
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Become a productive member of the department (meet quantitative objectives)
• Maintain enthusiastic and positive attitude

Desired Soft-Skills

• Excellent verbal communication skills (easy to understand)
• Able to multi-task (ability to talk and type simultaneously is a must)
• Customer service oriented
• Self-starters
• Eager to learn
• College Degree (4 Year) is required

Work Schedule
• Monday through Thursday: two shifts, 9am – 6pm or 11am – 8pm
• Friday: 8 AM – 5 PM or 11am – 8pm
• Two Saturdays per month: 8 AM – 12 PM