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in Alpharetta, GA
Customer Service (Recent Graduates) Full Time
Hours | Full-time, Part-time |
---|---|
Location | Alpharetta, GA Alpharetta, Georgia |
About this job
Hiring Recent College Graduates
Excellent Career Opportunity and Promotion Available!
Nationally recognized auto finance company in the Alpharetta area is currently recruiting for solid candidates with a Bachelor’s Degree and previous customer service experience! Seeking candidates with a Bachelor’s Degree!
Pay is $30,000/year + benefits!
Job Duties
• Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-45 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)
• Identify root cause of customer delinquency and generate effective solutions for customers
• Conduct minimal skip tracing necessary to prepare account for next level of collections
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Become a productive member of the department (meet quantitative objectives)
• Maintain enthusiastic and positive attitude
Desired Soft-Skills
• Excellent verbal communication skills (easy to understand)
• Able to multi-task (ability to talk and type simultaneously is a must)
• Customer service oriented
• Self-starters
• Eager to learn
• College Degree (4 Year) is required
Work Schedule
• Monday through Thursday: two shifts, 9am – 6pm or 11am – 8pm
• Friday: 8 AM – 5 PM or 11am – 8pm
• Two Saturdays per month: 8 AM – 12 PM