Allied Universal - National Accounts Portfolio Manager

Overview:

ABOUT ALLIED UNIVERSAL SECURITY SERVICES

Allied Universal, a leading facility services company and the largest security force in North America with over 140,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value and is supported by experience gained from being in business for over 50 years.

Job Description:

POSITION OVERVIEW

We are currently seeking a skilled security service professional for a leadership opportunity in within our National Accounts division. This National Accounts Portfolio Manager will serve as internal security operations expert and will focus on the relationship with a client across multiple states. Moreover, the successful candidate will work with the clients’ Corporate Security executives, showcasing and adhering to Allied Universal’s capabilities and strengths while also serving as the liaison with the appropriate branch offices and Corporate support functions. Primary responsibilities include:

• Ensure contract compliance at all assigned properties. Identify security issues and opportunities and recommend solutions to client’s corporate security team. Respond to critical incidents at client
• Facilitate and provide in-depth client specific training to new on-site Allied Universal Managers. Create and deliver annual training programs.
• Develop a relationship with local and regional client contacts. Work with all levels of the organization to identify, analyze and solve problems and create opportunities for continuous improvement.
• Identify and present industry best practices to all teams in all locations.
• Actively participate in industry specific professional organizations such as but not limited to ASIS.
• Assist in the preparation and presentation of Quarterly Business Reviews.
• Identify client-specific Key Performance Indicators (KPI) and measure Allied Universal’s performance of these measurements to ensure acceptable monthly scorecard results.
• Ensure all administrative and operational functions including payroll, billing, accounts receivable, scheduling are accurate, and issues are promptly resolved.
• Ability to conduct in-depth audits and analysis of operational and financial controls relating to the account management. Manage and own the accounts receivable process for their customer. Lead all contract renewal, rebid and rate increase initiatives.
• Create and manage to an annual overhead budget. Partner with their customer on their security budget.
• Mentor managers within their portfolio to establish a succession plan for their portfolio.
• Survey security officers and leaders to gauge workplace satisfaction.

This position is based in Cincinnati, OH, and reports to the Vice President of National Accounts Portfolio Management. The position requires up to 35% domestic travel to client locations as well as other Allied Universal offices when necessary.

Additional Responsibilities:

• Active participation in industry specific professional organizations such as ASIS.
• Work with all levels of the organization to identify, analyze and solve problems and create opportunities for continuous improvement.
• Maintain confidentiality of all information and data.
• Provide annual business reviews to client contacts.
• Keep records and prepare accurate and timely reports both manually and through automated methods.
• Perform other related duties and responsibilities as assigned or required.

Qualifications:

• Bachelor's degree in Business Administration or Criminal Justice preferred.
• Minimum 5 years of management experience.
• Minimum 5 years of security management experience

Closing:

Allied Universal is proud to be an Equal Opportunity Employer M/F/Disabled/Veteran