lead application developer payments, Starbucks Technology - Seattle, WA

Job Summary and Mission

 

This position contributes to Starbucks success by delivering and supporting technology solutions for Business Systems Development initiatives. As an application developer lead, you will collaboratively lead, identify, design, develop and deploy technology and process solutions establishing key business capabilities and platform features, enabling the realization of strategic initiatives and operational improvements. This role requires deep technical expertise, domain proficiency, platform depth, and leadership. Typical activities include leading requirements analysis, solution design, technical development, and process improvement coupled with the ability to drive efforts and solution improvements effectively across various IT and business functions. In addition to delivering new technology and enhancing/supporting existing systems, an effective application developer lead contributes technical, expertise, negotiates platform priorities and drives alignment. In this role the lead coaches and mentors experienced developers to help them progress their technical knowledge and careers.

 

Models and acts in accordance with Starbucks guiding principles

 

 

 

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

 

Technical Design and Implementation

• Effectively leads and collaborates in planning, decomposing, estimating, scheduling, prioritization and resource allocation exercises. Takes the lead on prototype efforts for complex problems. Builds incrementally, with an eye toward vision of the final product. Provides transparency in approach and progress, throughout the process.
• Leads the Development Team through the solution design process. Participates in requirements gathering and backlog refinement, takes the lead in shaping and guiding systems approach, drives project initiation, contributes to functional design, and leads technical design and development.
• Develops software solutions to business problems. Leverages established design patterns and coding standards. Ensures solutions are secure, durable, scalable, flexible, and accessible and proactively mitigates against production support issues.
• Automates test coverage per platform capabilities and requirements. Establishes and maintains continuous build and integration testing on applicable platforms and assists with manual system and integration testing efforts.
• Contributes to and drives deployment approach, including planning and execution, data conversion approach, script development and execution, warranty period and transition of the solution to the platform's operational context.
• Operates in Agile Software Development Lifecycle (SDLC) with a focus on DevOps principles

 

 

 

Platform Stewardship

• Proactively shapes and influences candidate solutions on the platform. This consultative part of the role explores the business capability portfolio to guide and direct solution options to ensure health of the platform.
• Play a creative role in the Platform Stewardship portfolio.  Contributes to and drives the vision, roadmap, and platform investments needed to take our business solutions to the next level. Identifies, influences, sells and prioritizes innovative platform opportunities, as well as technical debt, with regular reviews, creating programs and solutions to raise the level of the platform offering or remediate systemic operational problems.
• Leads partnership efforts with cross functional teams, such as Infrastructure, Security, Architecture, QA and key Development teams, to strengthen and elevate the platform from a technology perspective. Successfully sees designs and solutions through enterprise processes and governance to ensure compliant, secure and supportable solutions.
• Deepens vendor relationships to understand and influence vendor product offerings and roadmaps, improve support engagement and gain insight into technology trends.
• Contributes to the platform development community by providing input, content and feedback on design patterns, coding standards, and shared libraries.

 

Leadership

• Provides project leadership: responsible for initiating, organizing and championing small to medium development efforts for a team of developers over a shared code base.
• Supervises delivery of other developers on the team by setting priority and guiding deliverables.
• Keeps projects on course by coordinating activities, monitoring project schedules and costs.
• Effectively and efficiently analyzes options in a team setting to make sound decisions. Partners with vendors to improve delivery model and ensure success.
• Represents the Development Team when engaged with cross functional teams, including functional analysts, Project Management, Development, Architecture, Infrastructure and the business customer. Negotiates, facilitates, and influences others to gain alignment and mutually agreeable outcomes in complex and ambiguous situations. Socializes technical approach and design to project team and corresponding dependent teams.
• Takes on leadership opportunities within the development team. Initiates and facilitates team meetings to socialize technical ideas, encourages a culture of technical excellence among peers, and identifies good opportunities for adopting innovation.
• Coaches and mentors other application developers learning new skills and technologies.
• Exhibits leadership courage with respectful, articulate positions to influence critical technology solutions.

 

Business Capability Portfolio

• Consults in the IT planning process by providing application and platform expertise  for new business capabilities under consideration.
• Tracks and communicates planned and in-flight business capability efforts, leads and influences approach, scoping exercises and resource estimation.
• For a medium to large area of the business capability portfolio, responsible for rationalizing, designing and overseeing solution changes in the sustainment process.
•  
• Production Support for application and platform components
• Fulfills responsibilities for on call support, including potential coverage of pager rotation.
• Leads and trains partners in collaboratively and effectively diagnosing, troubleshooting and remediating incidents and problems to support the end user community.
• Initiates and leads root cause analysis efforts to identify and implement solutions to operational issues.
• Creates and maintains operational Key Performance Indicators (KPIs) on items such as performance, service incidents and tickets set forth by the organization leadership. Identifies systemic problems that need holistic solutions and feedback into platform roadmap exercises.
• Ensures documentation supporting training, system administration, deployment, and operational processes and procedures are created and well maintained.

 

Required Knowledge, Skills and Abilities

 

Technical Proficiency

• Proficiency in MS .Net programming (C#, WPF, XAML) using MS Visual Studio, MS SQL Server, ODBC, SQL
• Knowledge of data structures, algorithms and computer science concepts relative to the platform.
• Mastery of relevant development languages, tools, frameworks, utilities and technical dependencies.
• Understanding of implications from design and implementation choices toward building secure, scalable, durable, flexible, accessible solutions.
• Ability to write and value high quality, reusable software with minimal defects.
• Aptitude to pick up new technologies and trends, as they become relevant for the business and our platforms.  Examples include IoT, Big Data, REST Services, mobile, and incorporating cloud components.
• Thorough understanding of data transport mechanisms and integrations including synchronous, asynchronous, bulk data, tightly and loosely coupled methods
• Ability to learn and incorporate new technologies, concepts and development languages.
• Thorough understanding of application architecture, infrastructure and security concepts and technical implementation.
• Ability to analyze, diagnose and propose solutions to user problems.
• Ability to understand and escalate technical challenges with options and recommendations.

 

Domain Proficiency

• Thorough understanding of relevant platform and applications, including established API’s, system activity components, process flows, the underlying data model, implementation specifics of important business rules, batch jobs, user interface components, and application configuration.
• Ability to design and develop relevant enhancements on top of industry COTS (Commercial Of The Shelf) applications that differentiate and/or provide competitive advantage.
• Familiarity and curiosity in the business context and trends, as well as the business customers’ opportunities. Solid understanding of the functional aspects of the solution.

 

Interpersonal Skills

• Ability to use facts and data to influence peers and leads on solutions and designs
• Ability to work with process owners and identify information technology solutions that enable business process improvements
• Excellent verbal and written communication skills.

Active listening skills

• Ability to negotiate priorities, approach, designs and ideas with team members and customers
• Strong analytical and problem-solving skills
• Ability to balance multiple priorities and meet deadlines
• Ability to use business knowledge, sound judgment, and resourcefulness to proactively
• Ability to make timely and effective decisions using a mixture of intuition, analysis, experience and judgment

 

 

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.