Logistics Coordinator

Req ID: 86601

BASIC PURPOSE: Maintain all fuel inventories at the store level by coordinating with the drivers.  

MAJOR RESPONSIBILITIES:

• Forecast truck stop fuel demand using highly sophisticated inventory replenishment/dispatch software (TelaPoint).
• Monitors and analyzes scheduled delivery workload by determining availability of trucks; site storage restrictions; trailer compartment size options; supply point options; delivery time requirements; driver DOT availability; traffic and weather conditions, etc.
• Facilitates near real time supply point changes by coordinating with supply department; maximize profit and minimize delivery disruptions by adjusting dispatch as needed.
• Provides high level of customer service by adjusting planned dispatch to accommodate changes in operating environment such as terminal outages, ASAPs, cancellations, rolled loads, truck break down, etc.
• Other duties assigned as needed.

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent required
• Experience:
  • 3-5 years Fuel Dispatch and customer service preferred

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Ability to handle 75-100 inbound phone calls per day
  • Capable of managing 200+ emails per day
  • Ability to manage numerous competing demands in an extremely high stress environment
  • Highly organized
  • Willingness/ability to accept continual training and constructive criticism
  • Basic Microsoft Windows / Office experience
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 25 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.
• Requires normal range of hearing and vision.

Job Function(s): Customer Service; Dispatch

Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, Oklahoma, and remains entirely family owned and operated. With more than 300 locations in 40 states, Love’s approximate growth rate is 20 stores per year. Love’s has consistently ranked in the top 10 on Forbes’ Magazine’s annual listing of America’s largest privately held companies. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”