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in Eden Prairie, MN

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Hours Full-time, Part-time
Location Eden Prairie, MN
Eden Prairie, Minnesota

About this job

Your passion for innovation can impact millions.At Optum, we believe the technology we create helps to change lives. When you join us as a Senior IT Systems Analyst, you will have the opportunity to be a part of that change. You will work alongside our brilliant teams who are focused on solutions to meet a wide range of health consumer needs. We need world - class Systems Analysts, like you, to help us build our next generation customer experience. In this role, you will be a part of the system development cycle and consult with end users to evaluate business requirements into design specifications. You'll excel as you work with all levels of the business, ensuring information technology deliverables align with the business requirements, with measurable results. Here, your passion for performance and innovation can fuel your life's best work.(sm)
 
 
Primary Responsibilities:


Creating documentation for a new health benefits administration application. Documentation may include online help, Visio diagrams, installation instructions, training materials, user manuals, and other artifacts as necessary

 Receives and / or gathers information from technical staff and writes documentation in a clear and concise style, following design and style guides

Conducts research and ensures the use of proper technical terminology.

Translates technical information into clear, readable documents for technical and non-technical users

Ensures consistency, clarity, and quality in and across all types of documentation

Engages in formatting, editing, and quality assurance on own work and the work of others
 
THIS IS NOT A TELECOMMUTING POSITION. This is an IN OFFICE position with flexibility as needed.

Requirements


Required Qualifications:


2+ years of experience writing end-user documentation, preferably for business software.

2+ demonstrated writing proficiency for multiple audiences and in multiple modes (online help, user guides, job aids, etc.)

Ability to work in an open, collaborative environment with multiple technical writers

Microsoft Word, Excel, and PowerPoint skills

Preferred Qualifications:


Requires an undergraduate degree or equivalent in related field

Experience with Iterative / Agile Development

Ability to operate in a matrix environment with multiple competing priorities

Understanding of UI design

Experience in the healthcare industry, payer claims processing

RoboHelp experience
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.