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in New York, NY

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Hours Full-time, Part-time
Location New York, NY
New York, New York

About this job

Purpose:

Together with the flagship store team, this role will drive sales, execute operational tasks and create an adidas Originals brand experience.

Key Accountabilities:

* Be a knowledge expert of both the streetwear scene and Originals brand in order to socially converse with the consumer and support them on their shopping journey.

* Foster a contemporary streetwear atmosphere within the store and ensure local neighborhood/community relevance is established and maintained.

* Be aware of store sales and KPI targets, as well as individual performance targets; take ownership over them and effectively use all available store resources to meet or exceed them.

* Minimize loss in both, the stockroom and the sales floor.

* Complies with store policies and procedures to maintain a safe shopping and working environment.

* Collaborates productively and respectfully with team members to meet or exceed store goals.

* Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.

* Makes themselves available to support other team members when needed

* Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.

* Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach.

* Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising, in-store communication, and housekeeping standards.

* Completes sales transactions quickly and accurately while adhering to cash protection procedures

* Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.

* Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.

* Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.

Knowledge, Capabilities and Experience:

* Streetwear role-model.

* adidas Originals brand ambassador.

* Culturally connected leader in music, art, and street culture.

* Social media connected.

* Must possess and consistently exhibit the competencies relative to the position.

* Knowledge of customer service principles and processes.

* Ability to learn and adapt quickly in a fast paced environment.

* Ability to understand and carry out oral and/or written instructions and request clarification if needed.

* Demonstrates an inspirational attitude that contributes to a positive team environment.

* Ability to build and maintain effective working relationships team members.

* Well developed ability to speak, read, comprehend, and write English

* While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Qualifications:

* Must have or be pursuing a high school diploma or general education degree (GED)

* Three to six month's experience working in a sports/fashion customer & commercial focused retail environment.

* Basic numeracy, literacy, and verbal communication skills.

* Must be 16 years of age or older.

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