Customer Service Representative - Full-time / Part-time

Customer Service Representative - 2 Openings!

Customer Service Representative is needed for a growing manufacturing company in Waukegan. This is an entry level position paying $13-14/hour and working 7:00am-6:00pm Monday-Friday. Customer Service Rep is responsible for efficiently providing excellent customer service to our customers. This is a Temp to Hire opening with room for growth and excellent benefits upon hire!

Customer Service duties:

• Answer and effectively respond to up to 60 customer phone calls per day.
• Accurate and timely entry of orders into the order management system for manufacturing and distribution
• Resolve various customer problems and respond to questions including, but not limited to, order status, product specifications, return and repair policies, authorizing credit, etc.
• Perform other duties as assigned by supervisor, including, but not limited to, maintaining logs, reviewing reports, updating resource materials, special project work, etc.

Skills and Experience needed for Customer Service:

• Minimum one year combined customer service experience and/or related education
• Excellent oral and written communication skills.
• Able to project patient and agreeable disposition in customer interactions.
• Computer skills in MS Outlook, Word, Excel. Quick and efficient Data Entry

TO APPLY

Email resume to

Submit online application to to Libertyville location

Call Express 847-816-8422