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in Chesapeake, VA

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Hours Full-time, Part-time
Location 2436 Gum Road
Chesapeake, Virginia

About this job

Property Description

Welcome to Our Holiday Inn Express(r) Hotel in Chesapeake, Virginia

Our hotel is situated in the South Hampton Roads area and provides easy access to a variety of nearby Chesapeake attractions.

You can enjoy an assortment of great activities during your stay in Chesapeake, VA. Our hotel's location allows for easy access to various points of interest, including the Great Dismal Swamp National Wildlife Refuge, Portlock Galleries at SoNo and the Chesapeake Arboretum. Other Virginia highlights near our hotel include Norfolk, Portsmouth and Suffolk.

Job Description

The Holiday Inn Express Chesapeake is hiring a Front Desk Agent. Candidate must be able to work both day and evening shifts. 32 hours per week. Day shift is 7am to 3pm and night shift is 3pm to 11pm. Must have hotel experience.
The (Part Time) Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

As a Front Desk Agent your responsibilities will include:

  • Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned
  • Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
  • Able to work through customer service related issues
  • Any other duties or responsibilities which might be required by a manager supporting, laundry, breakfast and some public area cleaning

Requirements:

  • Available on flexible shifts on Weekday, Weekends and Holidays
  • Possessing strong written and verbal communication skills
  • Previous hotel front desk experience
  • Proficient with technology