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in Green Bay, WI

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Hours Full-time, Part-time
Location Green Bay, WI
Green Bay, Wisconsin

About this job


Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm) 

The individual who will be successful in this role is someone who enjoys helping UHC customers and broker partners understand the value United Healthcare brings to them.  An ability to explain our plan benefits in detail is critical and a very strong knowledge of UHC processes, guidelines, and structure is key.  In this role, you will support sales efforts by building strong relationships with brokers and clients, giving them the knowledge and assistance they need to make a smooth transition to UHC and to have an excellent experience as a customer.
 
This position requires travel to customer locations and insurance agencies. Presentations on group benefits and UHC tools / services are a sizeable portion of the role. About 40 - 50% of the time is spent out of the office. Organizational skills and time management are critical. The individual in this role also supports UHC of WI initiatives such as participation in events involving community partners. Hours vary depending on customer need. Some early morning and evening hours are required. 
In this ever changing industry, it is important that our Account Consultants keep up with developments in the law, changes in policies and procedures, new UHC programs and anything else needed to be the source of truth for their brokers and customers.  Developing relationships across the organization in order to facilitate successful resolution of issues is a must.  The Account Consultant is one of the main points of contact for our brokers and can have a tremendous impact on the image and reputation of United Healthcare in the marketplace.

Requirements


Required Qualifications:


High School Diploma / GED

2+ years in a Service related role, ie Customer Service, Broker Support, Operations

2+ years in Healthcare, Insurance, or related field

Ability to problem solve and work effectively with many other departments within the organization

Experience working with external partners, ie broker, customers

Public speaking / presentation skills

Must be willing to work a flexible schedule

Ability to lift 25 lbs or more
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of health care. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.