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in New York, NY

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Hours Full-time, Part-time
Location 151 W. 34th Street
New York, New York

About this job

OVERVIEW:
Macy's is currently seeking dynamic, self-motivated individuals who have a passion for skin care and make-up to work in one of our most vibrant and exciting departments. As a Macy's Cosmetic Beauty and Treatment Advisor, you will assist customers with skin care and make-up selections through personal, one-on-one interaction and the sharing of your cosmetic knowledge and expertise. Follow up with customers after the sale will enable you to build lasting customer relationships and help you to achieve personal and team selling and productivity goals.
In order to present our customers with the best possible shopping experience, Cosmetic Beauty and Treatment Advisors may arrive prior to store opening or remain after closing to ensure we are always ready to make Macy's magic.

Macy’s Herald Square utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process While some benefits depend on the number of hours worked, Macy's offers competitive wages, comprehensive cosmetic training, and a generous employee discount of up to 20% to all Cosmetic associates.

Learn more about a career in cosmetics at Macy's by visiting beauty.macysJOBS.com!

ESSENTIAL FUNCTIONS:
  • Meet and make a connection with customers in your department in a friendly and helpful manner
  • Determine customer needs based on appropriate inquiries, client observation and knowledge of product features/benefits
  • Inspire the customer by demonstrating products and techniques to create a lasting positive impression of you, Macy’s and your line
  • Deliver sales for your line according to goal by using professional selling skills to build customer relationships and loyalty
  • Use the “My Client” software program to build and house customer profiles, initiate service consultations and conduct regular purchase follow-up calls to increase personal sales
  • Be a brand ambassador for Macy’s and your line as you work to create a lasting positive impression
  • Be in compliance with all hygiene standards and maintain a safe and hazard-free work area
  • Ability to embrace Macy’s “Core Values”
  • Regular, dependable attendance and punctuality

QUALIFICATIONS:
Education/Experience:
  • Attendance at product training seminars hosted by Macy’s and Macy’s vendor partners.
  • Exceptional customer service skills.

Language Skills:
  • Bilingual and Multilingual proficiency is desired, but not required. In addition to English, Mandarin, Cantonese, Vietnamese, Portuguese and Spanish are preferred.
  • Ability to effectively communicate and present information to customers, peers and all levels of management Demonstrate an energetic and positive attitude, strong communication and Interpersonal skills.

Mathematical Skills:
  • Embraces change in technology – Tech savvy, mobile and new media awareness.

Reasoning Ability:
  • Must be able to work independently with minimal supervision.
  • Must be able to multitask in a fast paced environment.
  • Present a professional image consistent with Macy's brand values.

Physical Demands:
  • Must be able to reach and use hands and arms continuously.
  • This position requires substantial bending, lifting, standing, and walking.
  • Must be able to move and/or lift at least 30 lbs.

Other Skills:
  • Enthusiastic, friendly, positive energy.
  • Exceptional ability to develop relationships solves problems, use good judgment and influence customers/co-workers.
  • Proven ability to set and achieve goals.
  • Ability to multi-task.
  • Must enjoy working with people in a team environment.
  • Must possess a strong sense of urgency.
  • Must be able to use Macy’s registers.

Work Hours:
  • Flexible with scheduling and available to work retail hours.

Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.