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About this job

Customer Service Representative 

SYKES is looking for full-time Customer Services Representatives in Fort Smith, AR. You might have driven past our building and wondered what we do. 

When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

This is the right job for you if you’re able to:

  • Speak on the phone and use a computer
  • Empathize and be friendly with people you’ve never met
  • Use logic and solve problems
  • Be part of a team

Nice to have (but not required): 

  • Customer service background
  • Understanding of a call center environment
  • Experience with financial services, healthcare, technology companies, or something similar

SYKES offers you: 

  • Health benefits
  • Career advancement opportunities / Promotion from within
  • 401K
  • Fun team environment
  • And more!

Apply Now!