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in Cleveland, OH

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Hours Full-time, Part-time
Location 3040 Carnegie Ave
Cleveland, Ohio

About this job

 

General Manager

Be part of a culture that offers fantastic rewards for great performers!

Job Description:

  • Develops (with District Manager), then executes a local store marketing plain in response to current market conditions (such as competitive pricing and promotional activities)
  • Sets and Meets budget sales targets and controllable cost targets
  • Works with their district manager as well as fellow general managers in the area to increase overall sales/profits
  • Works toward continually decreasing overhead costs by managing fixed and variable costs
  • Sets, manages and stays within monthly budget goals
  • Works with their district manager towards managing variances in the operating budget
  • Develops appropriate plans to resolve unfavorable variances in controllables, QSC, sales and profits
  • Determines staffing needs, interviews and hires appropriate applicants, training of new employees, arranges schedules and maintain overall company standards
  • Works with assistant manager to train restaurant personnel on new policy and procedures, maintain/execute restaurant cleaning plan, conduct exit interviews, respond to guest complaints and obtain feedback to determine overall guest satisfaction
  • Follows procedures to maintain location, including equipment monitoring, maintenance and resolution of each occurrences
  • Maintains personnel records according to company policy/procedures for each employee working under their direction

 

Employment Standards:

  • General Knowledge of QSR or food services pertaining to systems, procedures, training, and supervisory - interviewing practices.
  • High school diploma or general education degree (GED) required, College degree preferred.
  • One-two years of QSR or restaurant management experience, preferably in Quick Service Restaurants.
  • Food Safety Certified preferred, but not required.
  • Basic computer knowledge, such as MS-Office Suite and Internet Software.
  • Essential Physical Requirements include, but not limited too; lifting and moving 50 pounds, stand/talk/listen for extended periods of time.

 

 

Requirements

Must have a flexible schedule to allow for night and weekend shifts.