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Hours Full-time, Part-time
Location Universal City, CA
Universal City, California

About this job

The Coordinator of Food Operations Shared Services will work collaboratively with the Food Operations, Procurement and Sourcing Team, Facilities, Learning and Development, Human Resources, IT, and Finance to help drive and promote operational excellence within the Food Department. Responsibilities will include creating innovative operational programs and tools that will ensure quality consistency, employee satisfaction, and guest service satisfaction. This position will also develop and manage programs, policies and procedures to help the Food Department meet operational goals and metrics including but not limited to: Employee satisfaction, Guest satisfaction, Cost of Good budgets, Labor budgets, new product development and integration, Loss Prevention adherence, Environmental Health & Safety goals, commodity benchmarking, promotional analysis, seasonal programs and new venue openings.

* Support the Manager of Shared Services and/or the Vice President of Food Operations with Food Department projects, promotional programs, and other projects as necessary.

* Source operational necessities requested from Management by partnering with Sourcing, Facilities or outside vendors and ensure approval is obtained from Senior Management.

* Track Food Operation expenses and work through the finance process to obtain correct funding and charge accounts for purchases and see through completion of the accounts payable process.

* Create, maintain, update and edit operational programs and tools through appropriate systems as needed.

* Support management initiatives by working with the Shared Services Manager to provide optimal resources and feedback through in depth data analysis.

* Benchmark industry competitors to achieve best in class operational and financial results.

* Process operational expenses for the business units (including office supplies, smallwares, and signage upgrades, etc.) and work through proper Finance systems to obtain funding and charge account information to funnel purchase through internal systems for approval and tracking.

* Update and accurately log Paid Time Off (PTO) for all Food Management Team Members.

* Maintain, update and edit the Food Operations and Shared Services internal shared drive folders to ensure content is current and accessible.*Bachelors degree related in hospitality management or business administration field or equivalent combination of education and experience

* Proficiency in Microsoft Office including Word, Excel and PowerPoint