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in Charlotte, NC
**Entry Level Customer Service Positions**
Hours | Full-time, Part-time |
---|---|
Location | Charlotte, North Carolina 28202 Charlotte, North Carolina |
About this job
**Now Hiring Entry Level Customer Service Representatives**
Your Responsibilities
The Retention Specialist will be working in a fast-paced, call center environment where you will be handling inbound calls for our client's customers. The primary task will be to field inbound calls from wireless customers that are looking to cancel their service. The expectation is to utilize your tools and soft-skills to fully understand the reason for the customer wanting to cancel service and provide the customer with an appropriate resolution/offer that will retain their business
Qualifications
High School Diploma or Equivalent
Customer Service Experience (Retail, Food Service, etc. Does not have to be call center)
Able to pass a standard typing test
Background and drug test required
Great attitude and work ethic
Job Details
Contract to Hire
$11.50/hr
Must be available to work anytime between 7am - 11pm. Most shifts will be 2nd shift hours.
Call center is open 7 days a week, 365 days per year. Expect to work one weekend day.
Opportunities to earn commission and incentives after contract period
Contact
Jessica Allen�� 9808596048�� or 704-584-9279
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.