Retail Supervisor, The Boardinghouse - Heavenly Mountain Resort - Summer Seasonal - FT & PT
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Responsible for supervising staff and the sales, rentals, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.
Full fill manager-on-duty responsibilities when scheduled
Assist in maintaining and administering operational expectations by following company policies and guidelines
Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service Maintain all company paperwork according to policies and standards
Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
Assist Store Manager in communicating company values and goals to the employees
Manage inventory control and meet or exceed inventory goals
Enforce company cash handling and other Loss Prevention policies and procedures
Remain current on new industry products and trends; demonstrate knowledge of products
Communicate ideas or issues with the store manager
Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledable assistance
Model customer service for employees and promote sales whenever interacting with guests
Walk the floor regularly to manage the floor for daily MOD responsibilities
Motivate employees to increase sales, units per transaction and transaction size in day to day sales
Communicate with with Store Manager to ensure smooth busines operations
Ensure that all safety standards are being observed at all times
Demonstrate and enforce company values and ethics
If you want to obtain your summer Experience of a Lifetime, you’ve found your perfect match at Heavenly. With a massive mountain full of thrilling activities, adventure and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain Canopy Tours to mouthwatering Smokehouse cuisine, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique Epic experience.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 139511