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On Call Coordinator - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | 265 - 15236 Baldwin, Pennsylvania |
About this job
At Home Instead Senior Care, "To Us It's Personal" is not just a tagline. Our dedication to being personal runs throughout our operations and is noticed from the moment our phone is answered. We are proud to say our phone is answered by a live person, not only during regular business hours, but also after hours.
In order to do this, we need a team of compassionate and flexible people who are willing to work in the evenings from home as our On Call Coordinators. In this role, you will answer incoming calls after hours and handle whatever situation arises. Some common calls include potential new client or new CAREGiver, a family member who ust got home from work may have question or a CAREGiver may be sick and calling off.
What does it take to be an On Call Coordinator? You are the "face" of Home Instead and must take that seriously and demonstrate that you are...
RELIABLE- you will work when you say you will. You handle the calls and make sure the transition of information to the office team is seamless.
DETAILED- you will gather and document alot of information into our computer system
PATIENT & COMPASSIONATE- we care for those who care for others and if they are calling after hours, they need something.
POSITIVE - if your smile can be "heard" through the phone, they are calmer and will smile back.
We are looking for a team of people to share the weekly rotation of On Call using our cell phone and tablets. The weekly rotation is Monday through Sunday:
In order to do this, we need a team of compassionate and flexible people who are willing to work in the evenings from home as our On Call Coordinators. In this role, you will answer incoming calls after hours and handle whatever situation arises. Some common calls include potential new client or new CAREGiver, a family member who ust got home from work may have question or a CAREGiver may be sick and calling off.
What does it take to be an On Call Coordinator? You are the "face" of Home Instead and must take that seriously and demonstrate that you are...
RELIABLE- you will work when you say you will. You handle the calls and make sure the transition of information to the office team is seamless.
DETAILED- you will gather and document alot of information into our computer system
PATIENT & COMPASSIONATE- we care for those who care for others and if they are calling after hours, they need something.
POSITIVE - if your smile can be "heard" through the phone, they are calmer and will smile back.
We are looking for a team of people to share the weekly rotation of On Call using our cell phone and tablets. The weekly rotation is Monday through Sunday:
Monday through Thursday on Call hours are 5pm to 8am. On the weekend on call hours are Friday 5pm though 8am Sunday.
On Call is paid on a daily lump sum rate or stipend. $35 weekday and $300 weekend.
If you are interested in being on our team of On Call Coordinators, apply today!
Each Home Instead Senior Care office is independently owned and operated. Home Instead Senior Care is an EOE Employer.
Each Home Instead franchise is independently owned and operated.