Regional Human Resources Manager - Full-time

JOB OVERVIEW

"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."

- Sunrise Leader

Sunrise Senior Living’s unique resident-centered services are delivered by a team trained to encourage independence, preserve dignity, enable freedom of choice and protect the privacy of each resident. This approach enables us to continue championing quality of life for all seniors — it’s been our mission since 1981 and it’s what has made Sunrise Senior Living the premier provider of senior living services. Although there now are more than 300 Sunrise Senior Living communities throughout the U.S., and in Canada and the United Kingdom, every location holds true to the vision on which the company was founded.

Reporting to the Senior Director of Field Human Resource Operations, the Regional Human Resources Manager (RHRM) is responsible for providing general human resource services and programs to team members, department coordinators and executive directors which meet or exceed Sunrise quality service standards. Key areas of responsibility include:

• Championing team member recruitment, learning and development, and total rewards programs
• Acting as a resource for HR policies, compliance (federal and state requirements) and required screenings such as background checks, drug screens), required training, workers’ compensation
• Assisting in resolution of escalated employee relations, payroll, and benefits issues
• Supporting all employee relations efforts and providing guidance on investigations, discipline and terminations
• Conducting new team member orientation and onboarding, training administration

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:

Essential Duties: General Human Resources

• Interfaces with Executive Director and department coordinators to provide advice and counsel on team member relations and to provide human resource team member services support
• Complies with federal, state and Sunrise standards pertaining to employment laws
• Takes positive actions to ensure equal opportunity in the conduct of all business activities without regard to race, creed, age, sex, or national origin
• Ensures current federal and state postings and pamphlets are posted accordingly
• Effectively facilitate human resource and related trainings. Researches, plans, organizes and conducts workshops for Business Office Coordinators (BOCs), supervisory and front line team Provide transfer of knowledge of labor laws, best practices and follow up for compliance regulations when needed. Will assist in coordinating regional trainings
• Handles timely distribution and implementation of new legislation and company policy with region and community level
• Prepare and analyze ongoing and ad-hoc special reports pertaining to employee personal information and data, including but not limited to issues such as turnover, retention, leave of absence (LOA), performance appraisals, recruitment etc.
• Effectively utilize the data processing system to obtain, store, and analyze pertinent data and information
• Assist in responding/researching community questions on a daily basis
• Communicates regularly with appropriate leadership regarding community issues
• Track performance of team members in our leadership development programs
• Conduct HR internal audits at community level for personnel file compliance, I-9 compliance, training documentation, and maintenance fire safety compliance
• Support annual team member engagement survey action plans at the communities

Essential Duties: Recruitment

• Assist in recruiting, interviewing and attending job fairs as appropriate.
• Establish new partnerships with potential resources for front line and healthcare talent throughout the region
• Support exit interview process as appropriate

Essential Duties: Payroll and Benefits

• Assists with the resolution of escalated payroll and benefit related issues or questions promptly working with BOCs

Essential Duties: Risk Management

• Manages the process of worker’s compensation claims to expedite return to work, to close the claims, to promote positive team member relations and to reduce overall cost. Can be involved in the interactive process as needed
• Partners with leadership team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; monitors adherence to safety rules and regulations and recommends remedial action as appropriate
• Acts as a resource in guiding communities on worker’s compensation issues

Essential Duties: Training, Leadership and Team Member Development

• Handles timely distribution and implementation of new legislation and company policy within region and community level
• Partners in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe
• Develops a working knowledge of state regulations and ensures compliance through coaching team members

Qualifications:

• Bachelor’s degree preferred; however, equivalent work experience may be substituted for a 4-year degree
• At least five (5) years years of human resource generalist experience in progressive HR role, preferably in the senior care, healthcare or hospitality industry
• Demonstrated knowledge in Federal and State employment labor laws
• Proven ability to handle highly confidential information and manage information with utmost integrity
• Demonstrated effective interpersonal skills when working with others
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
• Competent in organizational, time management skills, problem-solving and decision-making skills
• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
• Ability to work on-call rotation that will include weekends, evenings and flexible hours, available for our customers
• Ability to travel 75% of the time: the position will require travel to our communities in Massachusetts, Maine, New York and Connecticut.

*LI-LH1

Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.
ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will…

Make a Difference Every Day
We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.