Direct Sales Representative - Full-time / Part-time

Inside Sales your primary responsibility will be to respond to a high volume (approximately 50-100) of customer contacts providing support in the areas of general billing, retention, retail and Responder activation, and phone and value added services sales and support. The Customer Service Representative will be required to quickly analyze customer needs, research and resolve billing and equipment issues, and provide information and sales support on our products and services. Your ability to listen to customer's needs, resolve expressed concerns, and sell the value of unique product and service solutions will be the key to your success as we strive to continuously improve quality and retain customers in a competitive and rapidly changing wireless industry. The ideal candidate will be action oriented, customer focused, a quick learner, and able to build peer relationships to work effectively as a member of a team.

* Respond to a high volume of customer service and retail and Responder activation contacts.
* Present and sell new products and additional value added services to both new and existing customers.
* Provide customers with relevant, accurate information on products and services.
* Research and resolve basic product, service, billing and support issues.
* Maintaining a customer focus by listening actively and maintaining composure.
* Adhere to schedules and manage time effectively to achieve monthly and quarterly performance goals.
* Demonstrate high standards of professionalism and integrity by consistently adhering to the Company's Policies at all times as a representative of the Company.
* Perform other job duties as assigned by leadership and management.
* Exhibit flexibility and willingness to work nights, weekends and holidays to meet business needs.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.