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Benefit Customer Service Representative - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Pittsburgh, Pennsylvania 15206 Pittsburgh, Pennsylvania |
About this job
Perform customer service support by responding professionally to customer inquiries/issues received via phone, e-mail or other communication devices and ensure that appropriate action is taken. Answering anywhere from 30-40 inbound calls daily. Research participant questions related to employee benefit plans. Provide technical support and assist customers in using web-based, employee self-service tools. Read and understand plan documents, amendments, online knowledge base tools and benefit administration systems while applying procedures and guidelines
Aerotek is acting as an Employment Agency in relation to this vacancy.