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About this job

Company Name : Franchise

The HR Employee Relations Specialist/Business Partner position supports the HR needs of our retail service center operations along the east coast as well as participates in the design/implementation of company-wide HR programs and practices. The position is a midlevel opportunity (competitive base, annual bonus opportunity, very competitive benefits package & 401(k) match). From a career perspective, a tremendous opportunity for continued professional advancement in a high growth, positive and collaborative company environment. This position works from our East Coast corporate office in Newton, MA and reports directly to the HR & Talent Manager. Compensation DOE.   THE COMPANY: Henley Enterprises, Inc. (and our associated entities) is a privately owned Franchisee of Valvoline Instant Oil Change (VIOC) which currently operates over 215 VIOC locations with over 2,300 employees in Massachusetts, New Hampshire, Rhode Island, Maryland, Virginia, Delaware, New Jersey, Pennsylvania, Florida, Ohio, Michigan and California. The Company has nearly tripled in size over the last six years and is projecting continued growth moving forward.

POSITION SUMMARY: The HR Employee Relations Specialist/Business Partner supports Company objectives and performance by serving as a subject matter expert and advisor on Human Resource related issues including company HR policies/ procedures/ processes and HR best practices. The HR Employee Relations Specialist/Business Partner communicates proactively within the HR department, other corporate functional areas, regional support staff and field managers to deliver value-added services to management and employees reflective of the business objectives and core values of the organization. Position responsibilities include some key Human Resource administration duties.

ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• As a member of the company’s core HR management team, provide key human resource support to front line managers and Team members.

  • Serve as a primary employee relations HR contact for assigned areas.
  • Utilize superb project management, facilitation, and communication expertise to deliver relevant, effective HR solutions.
  • Act as a trusted resource and business partner to department peers, line managers and company employees on a wide variety of topics and guide employees to appropriate people, tools, and resources.
  • Guide, train, and direct managers and employees on the implementation of HR policies and processes to ensure appropriate legal (FMLA, ADA, EEOC etc.) and company policy compliance.
  • Closely collaborate and effectively communicate within the department, field staff, regional support and other corporate functions.
  • HR administrative duties as assigned including but not limited to: employee onboarding, status change and separation; new HR program and policy communication and implementation; compensation planning; handbook/policy updates; etc.

SKILLS & COMPETENCIES:

•Excellent communication skills: interpersonal, relationship building, consulting, and teamwork.

•Capability to interact with people on all levels and to manage difficult interpersonal situations.

•Proficiency and/or facility to quickly learn effective operation/administration of the Human Resource Information System (currently UltiPro), including producing business analytics through report-writing.

•Expertise in MS Office applications (Excel, Word, Power Point, Outlook, etc.).

•Ability to effectively facilitate HR related training (Positive Workplace Environment, Performance Management and other compliance related subjects) and willingness to travel to other areas/regions as needed.

•Highly organized; ability to effectively multi-task various projects and priorities to completion. •Ability to professionally handle confidential and sensitive information; natural tendency towards discretion.

•Willingness and excitement about being “hands on” with regards to day to day HR functions (administrative processes, etc.). •Commitment to excellence in service.

•Desire to make a sizeable and measurable impact.

•Desire to learn and grow into a larger role.

Education and Experience Requirements

•BA/BS degree with emphasis in HR or equivalent or Associates Degree with significant HR work experience and/or PHR/SPHR Certification.

•5- 7 years of experience with Human Resources disciplines within a multi-unit, multi -state retail environment.

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