Kohl's Full-Time Loss Prevention Service Specialist job in San Jose, CA

Company
Kohl's
Job Title
Full-Time Loss Prevention Service Specialist
Job Type
Full-time
Location
San Jose, CA 95123

Full-Time Loss Prevention Service Specialist


 

Position Summary:

The Loss Prevention Service Specialist will be placed in high risk/complex stores. The primary role of the LPSS is to engage customers, promote customer service, and provide deterrence to theft. The LPSS will be highly visible and spend the majority of their time at the store entrance and in “Center Core”. The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.

Primary Responsibilities:

  • Works to promote customer service in the store by implementing the Company’s “Smile and Say Hi” initiatives and helping customers with their needs
  • Assists in implementing Loss Prevention Strategy
  • Promote a Neat and Clean store appearance at the entrance.
  • Conducts Associate Package checks
  • Works in “centercore” or at entrances to deter theft and provide customer service
Other Duties and Responsibilities:
  • Will NOT make shoplifting apprehensions. May assist the Loss Prevention Associates, as necessary.
  • Conducts building and physical security inspections to minimize exposure to loss.
  • Promotes a safe environment for associates and customers and responds to emergency situations.
General Requirements:
  • Maintains attendance according to Company standards
  • Strong communication and interpersonal skills. Works well with fellow associates, supervisors and customers
  • Maintains high Ethical Standards and adheres to company policies and procedures.
  • Maintains standards of appearance by following the required Company dress code
  • Ability to participate in physical activities, including walking, lifting and climbing on a regular basis.
Preferred Qualifications:
  • Experience in a Customer Service environment
Prior experience in retail Loss Prevention, security or law enforcement preferred.

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