Installation Technician

Performs all aspects of installation, repair, and modifications for all current and future customer service offerings regardless of technology or equipment involved as assigned by management.? Performs other miscellaneous technical, sales, administrative, and clerical functions as assigned.?

May be required to perform any and all work associated with offered products and services.? The assignment of a particular title to an employee does not mean that the employee shall perform only the kind of work coming under his/her title classification, or that certain kinds of work shall be performed exclusively by certain classifications.

• Install and rearrange inside wire
• Install Network Interface devise (NID)
• Place and replace Customer Premise Equipment (CPE)
• Place cross-connects as appropriate between SAC point and the 7330 or its equivalent
• Verify all service are working
• Educate customers on the features and functionality of the services
• Demonstrates, sells, and bills appropriate items of telephone service on contacts w/customers.
• Selects location and installs equipment with customers, including inside wiring.
• Performs the maintenance of the CPE equipment, wiring & jacks inside the customer?s premise up to and including the NID
• Use simple meters to perform Go, NO-Go type testing.
• Perform work in buildings, attics, basements, and crawl spaces
• Perform work involving bending, kneeling, stooping, crouching, crawling, etc.
• Use company PC to retrieve and complete orders
• Works independently with little supervision
• Works outside in all types of weather
• Drives a company vehicle or may report directly to work location.
• Positions AT&T as the premier provider of choice.
• Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.

• Technical Mechanical Test Field-III(TMTF III)
• Premise Technician Assessment (PTA)
• Premise Technician Inventory-R (PTI-R)

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Physical Requirements:

• Normal authorized medical evaluation for this job, unless previously met.
• Must wear body belt and pouch with tools weighing about 15 pounds.
• Physical Abilities Evaluation (PAE) will be required. Lifting will be required, up to 80 pounds, depending on assignment.
• Uses hand tools such as screwdrivers, pliers, drills and wrenches.
• To meet manufacturer's safety requirements on equipment used, candidate's body weight, plus tools and material, must not exceed 300 pounds for assignments involving ladder climbing.
• Must be able to distinguish colors in accordance with specific job requirements.
• Must be able to climb ladders up to 28 feet and work aloft with hand tools.
• Requires the ability to climb poles and ladders.

• Hours vary depending on assignment.? May be required to work day, evening, or night shifts; overtime, call-outs, weekends and holidays as required.? On-call availability may be required.? Out- of-town assignments may be required which may include travel and overnight stay.
• Specific assignments may involve driving a company vehicle.? These assignments require a minimum age of 18, an acceptable driving record and a valid driver's license.
• May require the ability to drive a vehicle with manual transmission, depending on job assignment.
• Satisfactory attendance record and performance ratings in present job.
• Satisfactory results from a security investigation, as required, unless previously met.
• Other factors which may vary based on work group requirements.

A course is defined as a minimum of 20 hours of formal training, on the job training does not apply. Documentation may be requested at any time to verify successful completion