Medical Scheduler

A large clinic in Spokane Valley, WA is looking for an experience medical scheduler. The ideal candidate has 1-2 years of scheduling experience

ESSENTIAL FUNCTIONS

• Answers all incoming calls; assesses callers needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
• Schedules return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes and in accordance with office guidelines; notifies appropriate clinic personnel.
• Notifies appropriate personnel when authorizations are needed for services scheduled.
• Collects co-pays, deductible and other out of pocket amounts at time of visit as needed.
• Maintains primary office scheduling book containing all physician meetings, satellite schedule, vacations and on-call coverage.
• Handles incoming phone calls from patients needing to schedule or reschedule appointments in accordance with office guidelines.
• Provides patients with accurate and legible appointment cards. Documents no shows in patients chart for missed visits. Follows up with patient to reschedule any missed appointments.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other office functions as requested.
• Handles correspondence, memos, forms and emails as requested by supervisor.
• May provide guidance and daily work direction to other employees as requested by supervisor.
• Performs all other duties/responsibilities as necessary or assigned.

Interested candidates please submit a resume or call 509-570-1042 for additional information

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.