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in Hoffman Estates, IL
Bilingual Health Care Customer Service
Hours | Full-time, Part-time |
---|---|
Location | Hoffman Estates, Illinois 60103 Hoffman Estates, Illinois |
About this job
Are you bilingual in Spanish and English?
Are you interested in a career in health care?
Do you have 2-3 years of customer service experience OR a year of customer service experience and a bachelor's degree?
If you answered "yes" to the above questions, APPLY NOW!
My client, a company who helps consumers stay informed about their health with simple-to-use, at-home, self collected lab tests, is currently hiring on their customer service team. This is an excellent opportunity to get your foot in the door of a health care company!
Job Duties:
- handle around 40-60 calls per day - inbound outbound
- returning voice mails of patients
- Must be able to transcribe voice mail from our 1-800 line
- answer patient questions on testing- such as, how to take the test, when they will receive results, and ask when to expect the returned test
- will need to answer questions on - Blood, Urine, Colorectal
Hours: 10:30 AM to 7 PM, M-F
Environment: Cubicles, business casual dress, 20 person team
**Training provided but you must meet the bolded qualifications above**
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.