Catering Liaison

Job DescriptionYour role as a Catering Liaison will include coordinating and executing all catering orders at your store. Additionally, you will assist with and support the regional Prepared Foods vision. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers and Team Members.Responsibilities * Give every customer immediate and undivided attention. * Surprise and delight the customers with consistent, delicious food. * Take catering orders over the phone and in person. * Schedule and arrange delivery for catering orders. * Communicate with all teams and review orders to ensure accuracy. * Ring in all catering orders and maintain accurate sales records. * Order all catering-related inventory. * Clean and organize production station daily. * Plan and execute catering demonstrations on the sales floor along with the Demo Specialist. * Complete spoilage, sampling, temperature, and sweep worksheets as required. * Support national, regional, and store programs. * Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system. * Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices. * Operate and sanitize all equipment in a safe and proper manner. Knowledge, Skills, & Abilities * Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers and team members * Ability to follow instructions and procedures * Ability to learn basic knowledge of all products carried in the department * Understand and communicate quality goals and ingredient information to customers * Ability to visually examine products for quality and freshness * Effective time management skills * Strong work ethic and integrity * Proper handling of knives and other cutting equipment * Available for flexible scheduling to meet the needs of the department * Knowledgeably communicate the product line to the customer * Ability to understand and complete departmental transfers * Ability to operate all necessary equipment * Strong organizational skills; basic computer skills * Ability to work a flexible schedule including nights, weekends and holidays as required Desired Work Experiences * Previous kitchen, culinary, deli, restaurant, kitchen management, cooking or customer service experience preferred At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.