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in Costa Mesa, CA

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About this job

We have a full-time opening for a Clinic Administrator.

Must be able to work various shifts per week.

  • Must have a high school diploma or equivalent.
  • Be authorized to work in the United States.

Requirements

Clinic Administrator for busy membership massage clinic needed to manage daily operations.

Duties include:

  • Oversee and manage the daily operations of the clinic.
  • Assist Franchise Owner in setting all membership and retail sales goals.
  • Responsible for achieving all membership and retail sales goals.
  • Manage sales associates and massage therapy staff.
  • Trains, monitor and coach performance of sales associates.
  • Responsible for creating and maintaining staff and therapist work schedules.
  • Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.
  • Provide excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
  • Maintain professional and impeccable clinic environment for employees and members/ guests.
  • Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.

Experience required:

  • College education preferred.
  • Management, marketing and sales experience in service/ retail industry.
  • Ability to identify and problem solve, set expectations and goals and delegate.
  • Ability to effectively communicate expectations to staff.
  • Able to communicate up-line information to Franchise Owners and Regional Developers.
  • Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.
  • Excellent trainer and motivator.