Customer Service Advisor
The primary function of a Customer Service Advisor is to safely provide an excellent service experience for our guests. Customer Service Advisors communicate vehicle service recommendations to guests with the intent to educate the guests on vehicle maintenance requirements. They must also have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with guests and employees. Customer Service Advisors may also be required to work with their hands on cars.