Shift Supervisor

Private indoor arenas, filled with gigantic inflatable slides, bounce houses, obstacle courses and more. Celebrate in your own private party room that our party coordinators set up and cleanup for you. Available options including pizza, drinks, balloons, and goodie bags make party planning stress-free. Personalized dedicated team of staff takes care of everything, just relax and enjoy your child’s birthday.

Shift Supervisor:

The Shift Supervisor oversees and guides all aspects of facility operation, including system compliance while on duty. They will oversee and guide the performance of all personnel while on duty. The Shift Supervisor will respond and resolve guest service issues in a professional and timely manner. They will take reservations and send out invitation packets to the party host. The Shift Supervisor will sell parties and party extras. They will ensure consistent execution of Pump It Up standards, including policies and procedures, by regularly monitoring operations and party activities.

The Shift Supervisor will be responsible for completing the Receipt Form and ensuring that it is presented to the party host at the end of their party. They will also be responsible for calling party hosts 24 hours in advance to verify party options. They will order and verify pizza for the next day’s scheduled events. The Shift Supervisor will ensure that all opening and closing procedures are completed thoroughly and adequately. They will maintain a productive, positive, dynamic, engaging and fun working environment while on duty.

Other duties as needed.