Marcus Hotels & Resorts Room Attendant job in Lake Geneva, WI

Room Attendant

POSITION PURPOSE:  Provide clean and properly stocked rooms in a timely manner to meet established preferred hotel standards of quality, service and cleanliness.   

ESSENTIAL FUNCTIONS:

• Clean up to 16-24 (depending on status) rooms per day during a maximum 8 hour shift.
• Clean guestrooms in an efficient manner and within 20-30 minutes (depending on status) per room.
• Change guest room bed linens on a daily basis depending on status. 
• Dust furniture and blinds, empty wastebaskets, and clean mirrors and pictures.
• Clean bathroom and vanity areas using prescribed procedures.
• Vacuum carpet including edges on a daily basis.
• Responsible for the organization of closets when shift is complete.
• Clean coffee maker, restock amenities, etc. in guest rooms.
• Complete daily, weekly, quarterly and seasonal cleaning duties.
• Report any maintenance problems to #1-2-3-4.
• Report any safety concerns, or injuries to supervisor. 
• Turn in all lost and found items to Housekeeping Office or Front Desk if necessary.
• Follow all policies, including proper uniform attire, OSHA standards and procedures and key control procedures.
• Perform all other related duties and special projects as requested by Supervisor.

POSITION REQUIREMENTS:

• Ability to properly use all cleaning equipment and materials.
• Must have flexible work schedule and ability to work under pressure.
• Possess physical stamina to complete repetitive manual labor tasks.
• Represent the company in a professional, well-groomed and courteous manner.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
• Basic English communication skills preferred.
• Housekeeping experience preferred.
• Average hours per week: 30-40 (varies based upon season)            

PHYSICAL ACTIVITIES:

• Tools and equipment used in this position:
  • Continuously – tote, vacuum, mop, amenities caddy, chemicals, cleaning supplies
  • Occasionally – telephone
• Percentage of time during the normal work day the employee is required to:
  • Stand – 100%
  • Walk – 85%
  • Twist/Lift/Reach – 50%
  • Squat/Bend – 30%
  • Crawl/Climb – 5%
• Maximum consecutive time during the normal workday for each activity:
  • Stand/Walk – 4 hours
  • Lift/Squat/Bend/Reach – 15 minutes
  • Twist/Crawl/Kneel – 10 minutes
• The weight required to be lifted each normal workday:
  • Continuously – up to 10 lbs.
  • Frequently – up to 20 lbs.
  • Occasionally – up to 50 lbs. 
• Sensory requirements: speech, vision, hearing, smell, touch
• Environmental factors of each normal workday: Inside (100%)