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in Billings, MT
Host/ Hostess - Part-time
Hours | Part-time |
---|---|
Location | 765 S. 20th Steet West Billings, Montana |
About this job
Host/ Hostess
Provides friendly, efficient service to guests according to company policies, procedures, programs, and performance standards.
• Reports to work well groomed, in proper AND CLEAN uniform and practices
• good personal hygiene.
• Uses greeting, seating, and waiting list procedures.
• Maintains cleanliness standards and stocks for the reception area and restrooms.
• Accurately processes all guest checks with no cash overages or shortages.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Provides assistance to pantry maintenance and pre-rush organization.
• Provides assistance to all servers and bus persons in order to execute Perkins service standards.
• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
• Ensures that the cash register and cash register area are stocked with all needed items.
• Communicates with MOD and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
• Maintains cleanliness of bakery cases and restocks.
• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
• Other duties
• Operating cash register
• Communicating with guests
• Escort guests to table
• Exposure to heat, steam, smoke, cold
• Bending, reaching, walking
• Continual standing
• Must have high level of mobility/flexibility
• Must be able to work under heavy stress/pressure during busy times
• Using telephone
• Vacuuming (push/pull motion)
KNOWLEDGE AND SKILL REQUIRED: Basic math skills. Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
As a part of the Perkins team, you will receive great benefits, including:
• Competitive wages
• Opportunities to advance
• Flexible scheduling
• Industry-leading training
• Fun, fast and friendly work environment