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Hours Full-time, Part-time
Location 2501 Broad St
Chattanooga, Tennessee

About this job

We have a full-time/part-time opening for a Team Member .

Must be able to work various shifts per week.

Requirements

ROLE  SUMMARY
You are the face of KFCI. You are the first person our customers see when they walk in the door or pull up to the drive-thru window.  You are the friendly voice that greets them. You have the most important job in the company- you serve our customers!  You prepare our world famous food every day. Each customer is someone's Mother or Brother or Son or Aunt and you have the opportunity to make their day. Don't let that opportunity pass you by! You have high standards. You would never serve a product to a customer that you wouldn't serve to your family or best friend.  You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. What can be more meaningful than that! Bet you even have a couple of customers who come in and ask for you by name!

Key Responsibilities (what TMs do)

  • Step Change Thinker
    Needs little  guidance in solving problems
  • Know How Builder
    Trains on their core position using the Learning Zone
  • People Grower
    Role models How We Win Together (HWWT2) and Achieving Breakthrough Results(ABR) culture within their restaurant
    Demonstrates take the hill teamwork with fellow team members by helping others when they need it
    Believes in all people by treating others fairly and with respect
    Recognizes others for a job well done
    Demonstrates positive energy at all times

KEY Responsibilities

  • Action Driver
    Role models customer mania and has a passion for winning by following standards: CHAMPS, CFF (Cleanliness, Friendliness, Food) and executing BLAST (Believe, Listen, Apologize, Satisfy, Thank)
    Greets each customer with a smile
    Creates a winning experience for every customer
    Goes for breakthrough results by suggestive selling
    Knows restaurant and shift goals and works to achieve them everyday
    Follows food & safety procedures and reports any issues to the Manager on Duty and/orRGM
  • Intentionality to Lead
    Focuses on achieving excellence in current role as a foundation for bigger responsibilities
  • Other Requirements:
    Arrive at work on time
    Flexible scheduling
    Follows procedures regarding operation of restaurant equipment (including fryers, ovens, etc.)
    Able to lift up to 25 lbs and carry up to 30 feet
    Able to push/pull up to 90 lbs up to 30 feet
    Able to stand and walk for a majority of work shift
    Follows KFC cash handling safety and security procedures
    Adheres to KFC and City/State/United States safety requirements
    Knowledge of and compliance with KFC's Human Resources policies and processes