Sales Associate

Job Title:          Front Desk Sales Associate

Reports to:       Assistant Clinic Administrator

Expectations:

• Schedules and checks out appointments for prospective members and current members and upsell service add-ons and retail products
• Sells memberships by building rapport with clients, providing information, assessing wellness needs, and motivating individuals to begin a regular wellness program
• Follows up with prospective members to invite them back in
• Follows sales plan to meet and exceed sales goals
• Initiates, develops, and maintains a personalized relationship with current members and guests
• Provides excellent customer service to members and guests, including problem solving to address any customer service issues.  Leadership abilities also highly desired.
• Ensures clinic is clean and maintained at all times

Experience:

• Sales and/or customer service experience preferred
• Ability to promote and sell memberships
• Ability to multi-task and learn quickly
• Excellent customer service skills
• Ability to handle and resolve customer conflicts in a professional and tactful manner
• Ability to effectively communicate and interact with others
• Ability to operate a personal computer and office software
• A professional attitude and appearance
• A passion for the wellness industry
• Ability to be a leader and comply with all company policies and procedures
• Must have schedule flexibility. We are a 7 day operation and need associates who can work mornings, afternoons, nights, and weekends

Benefits:

• Flexible schedules
• Health, dental, vision available
• Complementary monthly massages
• Retail product discounts
• A fun and casual work environment
• Employment growth opportunities