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Login problems?

We want you to have the best experience as possible on Snagajob.com. If you believe you are having technical difficulties, please go through the list below to find a solution. You may also email us with your technical difficulties at info@snagajob.com. Please provide details regarding your technical issues so we can address them as swiftly as possible.





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Q. I am having problems logging into my account

  • Make sure you are using the Job Seeker Login page to login.
  • Make sure you are using the correct user name and password. Use the Job Seeker Password Request page if you have forgotten or misplaced your password.
  • Make sure that cookies are enabled on your browser.


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Q. I have forgotten my user name/password

Use the Job Seeker Password Request page if you have forgotten or misplaced your password.



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Q. What are cookies?

Some Web sites store information in a small text file on your computer. This file is called a cookie. Cookies are short pieces of data used by Web sites to help count views on the site and to identify a Web user's browsing habits on their sites. For more information on cookies, consult your browser's help file.

If you don't allow cookies for our site, you may not be able to view some information or take advantage of the customized experience we provide to our users.

If you get the Cookies Not Enabled message:

  • Most cookies have an expiration date. If your computer's internal clock is improperly set, it may cause cookies to expire instantly.
  • Verify that third-party software on your computer (such as ad blockers and personal firewalls) are not blocking cookies.
  • Check your browser's settings to make sure that cookies are enabled and allowed per session. For more information on this, consult your browser's help file.


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Q. How do I enable cookies?

Please follow these instructions for enabling Cookies:

  • Internet Explorer 6.0 for Windows
  • 1. Click Start menu from Desktop
  • 2. Point to Settings
  • 3. Click Control Panel
  • 4. Click the Internet Options icon
  • 5. Select the Privacy tab
  • 6. Move the Privacy settings slider to Medium
  • 7. Click OK
  • 8. Close Control Panel
  • Internet Explorer 5.X and AOL 7.0/6.0/5.0 for Windows
  • 1. Click Start menu from desktop
  • 2. Point to Settings
  • 3. Click Control Panel
  • 4. Click the Internet Options icon
  • 5. Select the Security tab
  • 6. Click the Internet icon
  • 7. Click Custom Level
  • 8. Scroll down until you see Cookies
  • 9. Select Enable under Allow cookies that are stored on your computer
  • 10. Select Enable under Allow per-session cookies (not stored)
  • 11. Click OK, and click OK again.
  • 12. Close the Control Panel
  • Internet Explorer for Macintosh
  • 1. Click the Edit menu
  • 2. Click Preferences
  • 3. On the left margin, click Cookies under Receiving Files
  • 4. Next to When receiving cookies: select Never Ask
  • 5. Click OK
  • AOL for Macintosh
  • 1. Click the My AOL menu
  • 2. Click Preferences
  • 3. Click the WWW icon
  • 4. Click Advanced Settings
  • 5. On the left margin, click Cookies under Receiving Files
  • 6. Next to When receiving cookies: select Never Ask
  • 7. Click OK and click OK again
  • Mozilla / FireFox
  • 1. Click on the Tools-menu in Mozilla
  • 2. Click on the Options... item in the menu - a new window opens
  • 3. Click on the Privacy selection in the left part of the window
  • 4. Expand the Cookies section
  • 5. Check the Enable cookies and Accept cookies normally checkboxes
  • 6. Save changes by clicking OK
  • Netscape 6.X
  • 1. Click the Edit menu
  • 2. Click Preferences
  • 3. On the Categories list, click Cookies below the Advanced option
  • 4. Select Accept all cookies
  • 5. Click OK
  • Netscape 7.X
  • 1. Click the Edit menu
  • 2. Click Preferences
  • 3. On the Privacy and Security list, click Cookies
  • 4. Select Accept all cookies
  • 5. Click OK
  • AOL 9.0
  • 1. From the AOL Toolbar, select Settings
  • 2. Select Internet [Web] Options
  • 3. Select Use your Internet Explorer Settings to set advanced browser options
  • 4. Select the Privacy tab
  • 5. Select Advanced
  • 6. Deselect override automatic cookie handling button
  • 7. Click OK to exit.
  • AOL 8.0
  • 1. From the AOL Toolbar, select Settings.
  • 2. Select Preferences
  • 3. Select Internet Properties (WWW)
  • 4. Select the Privacy tab
  • 5. Select Advanced
  • 6. Deselect override automatic cookie handling button
  • 7. Click OK to exit
  • AOL 7.0 with IE 6.x
  • 1. From the AOL Toolbar, select Settings
  • 2. Select Preferences
  • 3. Select Internet Properties (WWW)
  • 4. Select the Privacy tab
  • 5. Select Advanced
  • 6. Deselect override automatic cookie handling button
  • 7. Click OK to exit
  • AOL 7.0 with IE 5.5
  • 1. From the AOL Toolbar, select Settings
  • 2. Select Preferences
  • 3. Select Internet Properties (WWW)
  • 4. Select the Security tab
  • 5. Select the Custom Level tab
  • 6. Under "Allow Cookies that are stored on your computer" click "Enable"
  • 7. Under "Allow per-session cookies (not stored)" click "Enable"
  • 8. Select OK, Yes you want to save the settings
  • AOL 6.0
  • 1. From the AOL Toolbar, select Settings
  • 2. Select Preferences
  • 3. Select Internet Properties (WWW)
  • 4. Select the Security tab
  • 5. Select the Custom Level tab
  • 6. Under "Allow Cookies that are stored on your computer" click "Enable"
  • 7. Under "Allow per-session cookies (not stored)" click "Enable"
  • 8. Select OK, Yes you want to save the settings


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Q. I have AOL and am having problems 

Enable cookies on your AOL browser. Please follow the instructions above for enabling cookies on your specific version of AOL. If you are still experiencing problems follow these steps:

  • First connect to the Internet with AOL and then minimize it.
  • Next, find either the blue "e" for Internet Explorer, "N" for Netscape, or the "fox" icon for Firefox on your desktop or look for them in the Start -> Programs list. Use either one to connect to www.snagajob.com.