Beauty Advisors
We are currently seeking dynamic, self-motivated individuals who have a passion for cosmetics. The Cosmetic Department is one of the most vibrant, fast paced and exciting departments at Macy's. With extensive selling and product training, our Beauty Advisors practice superior selling techniques through advanced product knowledge and OUTSTANDING customer service. Our Beauty Advisors personally assist customers in makeup and skin care selections and participate in the execution of special events/promotions to achieve personal selling and service goals. As a Beauty Advisor you will be assigned to represent one of our prestigious cosmetics lines. Your opportunities for career advancement are endless!
Qualities we look for
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations and goals
- Entrepreneurial with strong drive to develop and maintain your own clientele through in-person, telephone and letter contacts.
- Ability to build and maintain strong vendor partnerships in order to maximize business results
- Love of learning and sharing - learning about, understanding and communicating the features, advantages and benefits of your merchandise to build the sale
- Proactive - ability to initiate service consultations by asking open-ended questions to learn the customers' preferences and buying/service needs
- Strong sense of pride and responsibility for the making sure department is clean, neat and easy to shop
- Flexibility & dependability with schedules, including availability on nights and weekends
Retail Salesperson
As a Commission Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Macy's time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting hourly selling and loyalty program standards, providing advanced product knowledge to our customers and working as part of a team to meet individual, department and store objectives. Based upon your results, opportunities for advancement can be endless!
Key Accountabilities
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
Skills Summary
- Possess drive, be goal-oriented, have an entrepreneurial outlook and comfort working in a commission environment
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales, customer service and loyalty program standards
- Ability to communicate effectively with customers, peers and management
- Ability to handle physical requirements to accomplish daily responsibilities
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Sales Manager
As a Sales Manager, you will support My Macy's by driving sales and selling with focus on the Macy's customer. All activities related to presenting a clean, neat and organized shopping environment for our customers are under your direction. With training, coaching and development, a team of Associates will grow following your leadership.
Skills Summary:
- A minimum of 1-3 years in a leadership/supervisory position in a service-driven environment
- Ability to empower and develop a team
- Ability to collaborate and function as a member of a team
- Ability to execute plans and strategies
- Strong leadership, interpersonal and communication skills
- Highly organized and able to adapt quickly to changing priorities
- Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
- Commitment to exemplifying the highest integrity and professional business standards
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