The scenario is a common one, and you may have found yourself on one or both sides of it. A customer, we'll call her Bathilda, wants to return a particular item she has purchased. Said item is not eligible for return and she is informed of this by her friendly customer service representative, we'll call [...]
Your interests are reflected in the stores you frequent the most, and employers like to hire people who are knowledgeable and invested in their business. Here are some of the industries that get hot when it gets cool outside: Retail jobs This is a no-brainer. People buy more stuff during the holiday months. And they [...]
What’s even worse than shopping for scented candles for Mom and nose hair clippers for Dad? Spinning your snow tires trying to find a seasonal job, only to get the door slammed in your face. Before you settle in for your long, jobless winter’s nap, take another look at how you’re shopping for a seasonal job. [...]
As the holiday season approaches, many of you will be searching for that perfect seasonal job. You want a holiday job that will be fun, will allow you to work with people and best of all, will put a little extra money in your pocket. Cashier positions are great holiday jobs that offer flexible hours [...]
When we talk about retail jobs, we're talking about any gig in which you're selling goods or merchandise in any capacity, whether you're manning a cell phone kiosk at the mall food court or you're educating customers about bathroom fixtures at a home improvement superstore. Obviously, retail is a huge category of jobs comprising positions [...]
While the benefits of a retail job are apparent to some people from the start (hello employee discounts!), other people don't get the appeal. Whether you've had a sour experience in the retail industry or just never considered it before, where you work can really change your job. While cashier, stock clerk and customer service [...]
Depending on how many hours you work in a week, you could potentially spend more time with your co-workers than with anyone else in your life. So what do you do when those people are terrible to be around? Here's your guide to the five most annoying people you'll meet at work and how to [...]
Because everyone can recall a terrible boss in their past (or present), we couldn't just leave it at "Help! I Hate My Boss (Part One)." Here's a look at five more terrible bosses and some suggestions on how to keep your cool when they're around. Suck-up Even bosses have bosses; most CEOs answer to a [...]
Every industry has its own terminology used for convenience (or sometimes to talk about things without customers knowing). Here's a look at popular terms you might run into at a retail job. 1. (Big) box: Retail locations of large retailers referring to their square shape and high square footage. "Are you going to the [...]
True customer service horror story: You're working the cash register at Chick-fil-A and a woman with a large order gives you a credit card that gets declined, even after you try to swipe it several times. "I'm sorry," you say. "Your card doesn't seem to be working." The customer starts screaming and cussing you out. Everyone in [...]