Subway Job Applications
The Assistant Manager directly supervises the daily operations of a specified unit and ensures that daily schedules of activity and established quality standards are maintained. This includes the coordination of the individuals and collective efforts of assigned staff.
Tasks and Competencies:
- Manages a staff of approximately 4 to 12 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer or termination of employees based on performance evaluations.
- Supervises unit operations and preparation of work schedules for each employee.
- Provides on-the-job training for new employees.
- Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, detergent and paper supplies for the unit to ensure a minimum loss from waste or theft.
- Assists in the supervision of the preparation, sales and service of food.
- Forecasts food items. Estimates what amount of each food item will be consumed.
- Prepares budgets for food, labor, equipment, direct costs, etc.
- Prepares payroll figures, profit and loss statement, and weekly inventories.
- Maintains time cards daily and records overtime.
- Ensures that building and equipment are safe and sanitary.
- Assists with planning of special events.
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Maintains overall management responsibilities for the Subway Restaurant. Directs, coordinates, and participates in preparation, cooking, wrapping or packing food serviced or prepared by restaurant, collecting of monies from in-house or delivery customers, or assembling food orders. Directs food preparation personnel to ensure food adheres to standards of quality to maintain cleanliness of restaurant and equipment. Coordinates activities of workers, engages in maintaining business records, collecting and paying accounts, ordering or purchasing supplies, and delivery of food to retail customers. Interviews, Hires, Discharges, Trains and Evaluates all restaurant personnel. May contact prospective customers to promote sales – may establish delivery routes and schedules.
Tasks and Competencies:
- Completes and posts the daily or weekly shift work assignment schedule for all personnel in the designated location.
- Observes all personnel at the beginning of work shifts for compliance with appearance and uniform standards
- Verbally inform personnel of any menu or price changes, shortages, specials, or other factors that relate to food production.
- Checks food preparation and dining area for cleanliness and proper presentation. Checks stations for adequacy of supplies used for refill or replacement purpose.
- Supervises food preparation and service operations while on duty. Assists counter servers and food production workers during rush periods to ensure restaurant efficiency.
- Assists counter servers in greeting customers, taking orders, ringing food and beverage purchases into cash register, collecting payment from customers and making change, assembling order and checking for completeness and correctness, and packing orders for on-premise or take –out dining.
- Participates in preparation, cooking and wrapping of food.
- Generates or collects reviews and analyzes daily and weekly business reports completed by shift and assistant managers for compliance with standards, tracks and forecasts sales to determine cash flow, and to plan purchase of supplies and food. May use computers in generation and analysis of reports.
- Coordinates and supervises the cleaning and maintenance of the facilities and equipment.
- Interviews, hires, train, evaluate, and terminate personnel.
- Identifies and contacts prospective customers to promote sale of prepared food.
- Establishes delivery routes and schedules. Coordinates and supervises the delivery of meal orders to retail customers.
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The Sandwich Artists performs a variety of duties relating to QSR restaurant-style service including greeting and serving customers, cold & hot food preparation, stocking counters and steam table, maintaining sanitation standards, and light paperwork. Responsible customer service is a major component of this position.
Tasks and Competencies:
- Checks supplies in counter area and restocks items to ensure a sufficient supply throughout the shift.
- Maintains cleanliness and sanitation of the front-of-the-house including all tables, floors, windows, and beverage station, restroom, etc.
- Greets customers and takes their orders – use cash register to record the order and computes the amount of the bill – collects payment from guest and make change.
- Complies with all portion sizes, quality standards, company police & procedures.
- Collects cash, checks, or charge payment from guest. Makes change for cash transaction, verifies identification for checks and prepares charge vouchers for credit card purchases.
- Counts money, checks, and charge payments in cash drawer at end of shifts.
- Complete cold & hot food preparation assignments neatly, accurately, and in a timely fashion.
- Maintains proper food handling, safety and sanitation standards while preparing food, serving food and clean-up.
- Keep display equipment clean and free of debris during meal service as assigned.
- Maintains professional appearance at all times, clean and well groomed as per standards. Displays a positive and enthusiastic approach to all assignments.
- Exhibits a cheerful and helpful manner when dealing with customers.
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