Interested in working at Blockbuster Inc.? We’re a dynamic company where people who have a passion for movies and games really shine. Sound like you? Bring your enthusiasm and experience to Blockbuster. We’re looking for high energy, a positive attitude and self-motivation. If you’re looking for flexible hours, advancement opportunities and other great perks this could be the beginning of a beautiful career.
Blockbuster Store Manager
Responsible and accountable for driving store business results by creating a positive store experience, having the best employees in place, ensuring marketing execution, and managing expenses.
- 1. Model, manage and reinforce service expectations of both internal and external customers to maximize a positive experience. Reinforce an environment that allows employees to do what is necessary to resolve customer issues quickly and correctly.
- 2. Overall responsibility for achieving sales goals, creating a business plan and setting store goals that are aligned with the strategic sales plan.
- 3. Analyze store’s financial data and take action to grow revenues, control costs, and ensure appropriate inventory management (maintain rental product and sell-through merchandise inventories) to achieve sales and profit goals.
- 4. Recruit, hire, develop, evaluate and counsel store employees. Schedule, organize and direct assignments.
- 5. Overall accountability to ensure that proper cash controls and loss prevention procedures are in place and followed per company standards.
- 6. Ensure the overall execution of merchandising standards and marketing programs while maintaining a clean store environment.
- 7. Ensure all daily store required activities are performed per company standards.
- 8. Perform other duties as assigned.
Once you find a Blockbuster Store Manager job near you, fill out an online Blockbuster job application today!
Blockbuster Customer Service Rep
Proactively interacts with customers and maintains the store to ensure a positive store experience.
- 1. Creates a positive store atmosphere by smiling, greeting, and providing a pleasant, friendly experience. Maintains personal appearance per dress code.
- 2. Proactively engages customers in conversation about products that Blockbuster offers both in and out of store.
- 3. Resolves customers’ issues and demonstrates empathy for customers’ situations when needed.
- 4. Processes transactions quickly and without errors while utilizing the computerized point of sale system to complete both credit and cash transactions and maintains member accounts.
- 5. Ensures store appearance is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards.
- 6. Follows all policies as it relates to member data, Loss Prevention procedures, and cash handling.
- 7. Performs other duties as assigned.
Once you find a Blockbuster Customer Service Rep job near you, fill out an online Blockbuster job application today!
Blockbuster Shift Leader
As the Manager on Duty, responsible for supervising and coaching Customer Service Representatives to create a positive customer experience while achieving sales results.
- 1. Directs employees in the creation of a positive customer experience that includes a proactive interaction and immediate resolution of customer issues as needed.
- 2. Has the responsibility for meeting sales goals for their shift set by the store manager.
- 3. Responsible for assigning individual shift goals to employees and following up with each of them to ensure delivery of goals.
- 4. Coaches and develops CSR’s on their shift per standard and as needed.
- 5. Ensures that proper inventory, cash controls, and loss prevention procedures are in place and followed.
- 6. Processes administrative tasks as needed including reviewing and taking action on daily reports.
- 7. Ensures store appearance and merchandising is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards.
- 8. Perform other duties as assigned.
Once you find a Blockbuster Shift Leader job near you, fill out an online Blockbuster job application today!