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Staples Careers
Staples is the world’s largest office products company. We’re committed to making it easy for our customers around the globe to buy a wide range of office products, including supplies, technology, furniture, and business services. With $23 billion in sales, Staples serves businesses of all sizes and consumers in 27 countries throughout North and South America, Europe, Asia and Australia.
Staples Cashier
Position Summary: Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards.
General Purpose: Customer Service, Front-end Operations
Role Qualifications:
- Must exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management
- Able to work a flexible schedule
Position Responsibilities:
- Deliver Easy Sales and Service
- Process accurate and efficient sale and return transactions
- Suggest Staples Rewards, applicable service plans and add on items as customers check out
- Respond and resolve customer requests and concerns
- Provide an inviting environment for the customers by maintaining a neat and clean area
- Adhere to all company policies procedures and safety standards
- Perform other related duties as assigned
Once you find a Staples Cashier job near you, fill out an online Staples job application today!
Staples Customer Service Lead
Position Summary: Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards. Responsible for efficient and effective front-end operations.
General Purpose: Customer Service, Front-end Operations
Role Qualifications:
- Exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management
- Demonstrate the ability to effectively lead, train and peer coach.
- Demonstrate the ability efficient and effective front-end operations while adhering to all company programs and procedural compliance
- Able to work a flexible schedule
Position Responsibilities:
- Deliver Easy Sales and Service
- Ensure the accurate and efficient processing of sale, store and cross-channel return transactions
- Monitor front-end operations, respond as needed
- Respond and resolve customer requests and concerns
- Provide peer coaching on operational task and reinforce operational standards
- Ensure an inviting environment for the customers by maintaining a neat and clean area
- Adhere to all company policies procedures and safety standards
- Perform other related duties as assigned (i.e. key holder)
Essential Skills and Experience:
- Planning: aligns own work plan with core plans and processes of the department
- Managing Execution: acts resourcefully to ensure that work is completed within specified time and quality parameters
- Focus on Service: accurately identifies customer's requirements
- Engage and Inspire: projects a positive image and serves as a role model for others
- Building Relationships: relates to people in an open, friendly and accepting manner
- Leveraging Diversity: works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs
- Results Orientation: identifies what needs to be done and accomplishes the task
- Adaptability: remains calm and reasonable amidst tense or stressful situations
Once you find a Staples Customer Service Lead job near you, fill out an online Staples job application today!
Staples Copy & Print Center Associate
General Purpose: Customer Service, Copy and Print Sales and Production
Role Qualifications:
- Must exhibit Copy Promise behaviors in all interactions and communications with customers, fellow associates and management
- Identify high potential and top customers; partner with GM to offer a total solution designed to meet customer's needs
- Able to work a flexible schedule
Position Responsibilities:
- Deliver the Copy Promise
- Process and produce accurate orders
- Respond and resolve customer requests and concerns
- Provide an inviting environment for the customers by maintaining a neat and clean Copy & Print Center
- Adhere to all company policies procedures and safety standards
- Perform other related duties as assigned
- Effectively build relationships with top customers
Critical Success Factors:
- Drive Customer Satisfaction through Copy Promise behaviors
- Drive profitable sales through Copy Promise behaviors
- Convey appropriate product and services knowledge
- Effective and efficient use of machines and systems to ensure effective production management
- Exhibit Team CARE values
Basic Qualifications
- Sales & customer service experience in a retail or printing environment
- Ability to multi-task
- Strong Computer skills preferred
Once you find a Staples Copy & Print Center Associate job near you, fill out an online Staples job application today!
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